Role Description
The Scrum Master serves as a facilitator, coach, and leader for agile development teams, ensuring that Agile principles and practices are followed to deliver high-quality products and solutions. This role is instrumental in fostering a collaborative environment, removing obstacles, and promoting continuous improvement within the Scrum team. The Scrum Master works closely with the Product Owner and development team to optimize productivity, streamline processes, and deliver value to stakeholders. This position requires a blend of leadership, facilitation, coaching, and technical expertise to ensure that Agile principles and practices are embraced, and organizational objectives are achieved..
Responsibilities:
Facilitate Agile Processes: Guide the Scrum team in adopting Agile methodologies, practices, and principles. Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
Team Empowerment: Empower the development team to self-organize, make
decisions, and achieve their objectives. Foster a collaborative and transparent environment to promote open communication and feedback.
Remove Obstacles: Identify and remove impediments or obstacles that hinder the team's progress. Collaborate with stakeholders to address issues, mitigate risks, and ensure timely delivery of sprint goals.
Coach and Mentor: Provide coaching, mentoring, and guidance to the Scrum team
on Agile practices, roles, responsibilities, and principles. Encourage continuous
improvement and foster a culture of learning and innovation.
Collaboration: Collaborate closely with the Product Owner to ensure product
backlog refinement, prioritization, and alignment with business objectives.
Facilitate communication between the development team, Product Owner, and
other stakeholders.
Metrics and Reporting: Monitor and track team performance metrics, sprint
velocity, and other key indicators. Provide regular updates and reports to
stakeholders on progress, risks, and recommendations for improvement.
Conflict Resolution: Address conflicts and disagreements within the Scrum team in a constructive manner. Facilitate discussions and negotiations to reach consensus and maintain team harmony.
Continuous Improvement: Promote a culture of continuous improvement by
identifying opportunities for process optimization, efficiency gains, and best
practices adoption.
Support project/program managers in planning and tracking project activities using collaboration management tools
SKILL REQUIREMENTS/QUALIFICATIONS
A clean criminal record check status will be required at the proponent’s expense prior to the successful Service Provider Resource(s) arriving onsite or working remotely. Maintaining a clean status is required throughout the Proponents contract. An enhanced background check, completed by Manitoba may be required on certain projects due to the confidentiality of the materials shared to the Proponent. If the proponent fails, they must rectify on their own cost and time.
The following are minimum qualifications and/or experience for the delivery of the Services.
The Resource must have the following minimum qualifications or experience:
Bachelor’s degree in computer science, Information Technology, or related field; Agile certifications such as Certified ScrumMaster (CSM) or Certified Scrum Professional (CSP).
10 years proven experience as a Scrum Master or Agile Coach, with a deep understanding of Agile methodologies, frameworks, and practices.
Strong facilitation, communication, and interpersonal skills with the ability to interact effectively with cross-functional teams, stakeholders, and senior leadership.
Knowledge of software development processes, tools, and best practices. Experience with Agile tools such as JIRA, Confluence, or similar platforms is a plus.
Strong analytical and problem-solving skills, with a keen attention to detail and a focus on delivering results.
Ability to thrive in a fast-paced, dynamic environment with changing priorities and
requirements.
Strong political acumen
Excellent analytical, problem-solving and decision-making skills
A team player with a track record for meeting deadlines and delivering high profile
complex initiatives.
Servant-leader mindset with a passion for fostering collaboration and teamwork.
RESOURCES PROPOSED
Proponent must complete Appendix D – RESOURCE SKILLS AND EXPERIENCE FORM for each Resource that is being proposed by the Proponent. Supporting comments should be provided to demonstrate how the Resource meets and/or exceeds the outlined experience, education, and skills. Resource current location should be included in the Response Matrix and whether they are ready to re-locate if out of Province or not..
Proponent’s proposed resource must have required skills, knowledge, and experience to perform the duties and responsibilities of the role for which they are hired. Manitoba will not provide training, reimburse cost or approve billable time for the training of such skills and knowledge. The examples of such trainings include but are not limited to TOGAF, Salesforce, Microsoft Power BI, Dynamics, .Net, Project Management Institute (PMI), and International Institute of Business Analysis (IIBA).
Employee References - Provide a minimum of two (2) references for each Resource being proposed. References should be for experience directly related to the area or expertise for which the Resource is being proposed to provide the Services. References should be include din the Response Matrix.