Join our team as a Senior Business Analyst to lead business analysis efforts across complex I&IT initiatives. You’ll gather and document business requirements, engage stakeholders, and translate needs into detailed technical specifications. This role involves strategic planning, process improvement, and close collaboration with cross-functional teams in both Agile and Waterfall environments. Experience in Ontario’s utility or energy management sectors is a strong asset. Working in a hybrid setup (3 days onsite, 2 days remote), this position is ideal for professionals skilled in stakeholder engagement, documentation, and delivering high-impact I&IT solutions for public sector clients.

 

Description
Responsibilities:

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills:

Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined
Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology and OPS Standard Systems Development Methodologies
Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement
Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives
Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects
Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up
Experience developing strategies, preparing business cases and cost-benefit analysis
Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope
Awareness of emerging I&IT trends and technologies
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
A team player with a track record for meeting deadlines

Desirable Skills:

Experience in the use of information retrieval packages
Knowledge and understanding of Information Management principles, concepts, policies and practices
Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
Experience in structured, object oriented and agile methodologies for user requirements
Experience developing performance measures for business analysis evaluation and subsequent follow-up
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Skills
Experience and Skill Set Requirements
Core Skills - 45%

·      Demonstrates ability to conduct requirements gathering, develops documentation, including presentations and briefing notes and conducting stakeholder engagement sessions.

·      Demonstrates ability to develop sound processes for requirements gathering including but not limited to JAD sessions, interviews, mock-ups, etc.

·      Demonstrates experience eliciting requirements, developing/consulting on options and solutions, and providing effective guidance to clients.

·      Demonstrates experience leading discussions with clients to gather business requirements or to document desired system changes required by clients.

·      Demonstrates experience providing detailed documentation for the tools that are to be developed/procured, such as business requirements, system requirements and technical requirements.

·      Demonstrates ability to translate business and data requirements into specifications sufficient for technology solutions.

·      Demonstrates experience in working with technology, data, databases, applications, and networking techniques, tools and practices.

·      Demonstrates experience working with client ministry’s data to support development of requirements for data migration activities.

 

Project Management Skills - 25%

·      Demonstrates experience working with both the business users and IT teams to ensure business requirements are properly reflected in technical specifications.

·      Demonstrates experience working in an agile and waterfall environment.

·      Demonstrates experience providing input into changes required to conduct business and/or system requirements, as well as requirement gathering sessions.

·      Ability to monitor progress, resolves problems and reports regularly to management and stakeholders.

 

General Skills - 25%

·      Demonstrates ability to quickly understand and become familiar with energy management and asset management tools and principles as well as Ontario’s utility market.

·      Demonstrates experience problem solving and decision making.

·      Demonstrates experience communicating clearly in both written and verbal formats.

·      Demonstrates excellent interpersonal and negotiation skills.

·      Demonstrates experience working as part of a team.

·      Demonstrates experience working collaboratively with client organizations.

·      Demonstrates experience working with multiple teams representing various areas in delivering the project.

·      A team player with a track record for meeting deadlines.

 

 Public Sector Experience - 5%

·      Previous public sector experience in an organization of equivalent size and complexity to Ontario Public Service.

Maximum Number Submissions - one (1)

Hybrid - The Consultant must be able to work 3 days onsite and 2 days remote

MUST HAVES:

1.   Demonstrates ability to conduct requirements gathering, develops documentation, including presentations and briefing notes and conducting stakeholder engagement sessions.

 
2.   Demonstrates 8-10+ years experience providing detailed documentation for the tools that are to be developed/procured, such as business requirements, system requirements and technical requirements.

3.   Demonstrates ability to quickly understand and become familiar with energy management and asset management tools and principles as well as 2+ years Ontario’s utility market.

4.   Demonstrates ability to translate business and data requirements into specifications sufficient for technology solutions.

 
Nice to Have - Ontario K-12