Business Analyst - Senior
Job Title: Business Analyst 
Location: Toronto - Hybrid
Duration: Long Term



Ontario Health assets including laptops and related equipment cannot be removed from the province of Ontario without prior written approval from Ontario Health.


Assignment Type: This position is currently hybrid. The team is currently in office once a month, and may be required in office more frequently, as required by Hiring Manager and/or Ontario Health.


Must haves:

·      Minimum 5 years’ business analysis experience working in electronic health-related projects.

·      Experience working in the public sector, preferably in a health care setting.

·      Experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, planning and quality management)

·      Excellent Communication skills both verbal and written, and strong stakeholder engagement skills

·      Time Management, with the ability to manage tight deadlines and prioritize multiple projects


Deliverables include, but are not limited to:

·      Planning & strategy development for replacement of acCDR and existing viewers 

·      Provincial Clinical Viewer integration - planning/design/develop/UAT 

·      Planning audit data migrations for existing clinical viewers 

·      Change management preparation activities  

·      Provincial Clinical Viewer Pilot 

·      Provincial Clinical Viewer Roll out 

·      Decommission of existing viewers 



·      Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.

·      Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.

·      Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.


General Skills:

·      Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined

·      Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches

·      Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and Public Services Standard Systems Development Methodologies

·      Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives

·      Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.

·      Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects

·      Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders

·      Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up

·      Experience developing strategies, preparing business cases and cost-benefit analysis

·      Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement

·      Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope

·      Awareness of emerging I&IT trends and technologies

·      Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills

·      A team player with a track record for meeting deadlines


Desired Skills:

·      Experience in the use of information retrieval packages

·      Experience with User Interface (UI) and/or User Experience (UX)

·      Knowledge and understanding of Information Management principles, concepts, policies and practices

·      Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions

·      Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping

·      Experience in structured, object oriented and agile methodologies for user requirements

·      Experience developing performance measures for business analysis evaluation and subsequent follow-up

·      Familiarity with Quality Assurance (QA) and experience working closely with QA teams (testing approach, strategy, planning)

·      Familiarity with application security and privacy standards and considerations

·      Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards