DHB - Training and Support Specialist
DHHS Division of Health Benefits requires the services of a training and support specialist to support Medicaid Direct and Medicaid Managed Care Training Projects.

No travel is required. This is a Monday-Friday, 8-5 position. Hybrid work model. Require 8 days per month onsite.

The purpose of the position will be to create training content (online and live classroom training) to support organizational initiatives and business units. Strong content development and writing skills needed. Ability to draft articles to support employee learning, tips, and educational resources for employees, such as job aids. Good research skills. Instructional design and technical knowledge needed. This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Must be professional.

DHB prefers experience with following tools: Adobe Articulate (Storyline and Rise), Canva, Camtasia, MS Teams. Candidates with experience developing HR curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning, a plus. Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software, is desired.

This position works with: Associate Director of Organizational Development, Training and Support Specialist, Learning and Development Consultant, Organizational Development Consultant and an Administrative Support Specialist.

Required/Desired Skills


SkillRequired /DesiredAmountof Experience
Experience in curriculum design and developing training materials for adult learnersRequired3Years
Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs. Highly desired3Years
Strong content development skills needed. Required3Years
Instructional design and technical knowledge neededRequired3Years
Adobe Articulate 360Required0
Experience with adult learning practices, principles and procedures in classroom and on-line presentationsHighly desired0
This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Required3Years
Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, WebexRequired0

Questions


No.Question
Question1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced outside the country. Do you accept this requirement?
Question3Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?
Question4This is a hybrid work model- the client requires 8 days per month onsite.
Question5LOOKING FOR IMMEDIATE HIRE: Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates available for the duration of the assignment. Do you accept this requirement?
Question6Budgeting for this position allows for a rate of - per hour. Candidates submitted above this amount may not be considered. Do you accept this requirement?
Question7Please list candidate's email address HERE that will be used when submitting E-RTR.
Question8Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate’s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm?