Ontario Health seeks a Senior IAM High Availability Operation Consultant to support the ONEID upgrade leveraging Oracle 12C IAM technologies. In this hybrid role, you’ll design and optimize high-availability, fault-tolerant identity systems using OAM, OIM, OUD, and related middleware (WebLogic/JBoss/Tomcat). You’ll work across multi-data center and hybrid environments, lead operational best practices, and enhance logging and monitoring to boost resiliency. With over 12 years in IAM architecture and at least 7 years hands-on in high-availability deployments, you’ll also contribute to security protocols, documentation, and knowledge transfer, ensuring ONEID delivers robust access to critical health systems.

Description
Background Information

Ontario Health’s ONE ID service is a secure identity solution leveraged by the Ministry of Health and Long-Term Care and numerous health care organizations in Ontario for purposes of accessing patient health information (PHI). The ONEID service enhances protection of PHI and user account information through privacy and security safeguards while providing access to multiple digital health services using the same login credentials.

The ONE ID service is based on Oracle 12C Identity Access Management suite including Oracle Access Manager (OAM), Oracle Unified Directory (OUD), Oracle Identity Management (OIM), Oracle database, Microsoft Active Directory, and other Ontario Health custom systems. As such, Ontario Health requires Oracle Access Manager (OAM) and Oracle Unified Directory (OUD) experts to help resolve and navigate challenges in configuring and setting up the new 12C OAM and OUD to establish interoperability with the existing 10G based ONE ID and provide a smooth transition to the upgraded our current 10G/11G systems including Oracle Identity Manager (OIM) and Oracle Virtual Directory (OVD) to the full Oracle 12C IAM suite.

Deliverables:

The purpose of this procurement is to procure one (1) Senior IAM High Availability Operation Consultant required to perform the role of Senior Operation Consultant within a dedicated team for the ONEID Oracle 12 systems.

Must haves:

·      Minimum 12 years’ experience as a operation solution Architect on Oracle Identity Access Management system

·      Minimum 7 years solution development with IAM systems to deliver high-availability and fault-tolerant design and operation procedures

·      Minimum 7 years in setting up IAM systems in active-active multi-data center configuration and set-up.

·      Over 3 years of experience in tuning IAM suites to work efficiently with high availability to work on WebLogic/JBOSS/Tomcat and Linux.

·      Must be at expert level in operation best practices

·      Experience translating conceptual to logical to physical application architecture in alignment with business and architecture.

·      Able to articulate technical issues and provide options to resolve them clearly and concisely.

·      Able to produce clear and concise documentation including design/architecture documents, deployment and integration guides, and physical application design documents.

Responsibilities:

·      Work with Ontario Health (OH) teams in design and development to improve the availability of ONE ID service

·      Work with Ontario Health (OH) teams to integrate logging and monitoring into an actionable process to improve availability and fault-tolerance

·      Document the final design, installation, configuration, and integration procedures for improved availability

·      Work collaboratively with other Ontario Health teams such as database, networking, and infrastructure.

·      Provide weekly updates to team leads and project manager.

Desired Skills:

·      Knowledge of hybrid integration, on-prem and cloud

·      Experience integrating business applications with Oracle 12C IAM systems

·      Experience triaging, analyzing, diagnosing (trouble-shooting), evaluating options, and resolving application problems, especially those related to identity and access management systems

·      Knowledge of IT security technologies particularly encryption and authentication technologies such as PKI, PKI, and TLS/SSL

·      Excellent organizational skills, verbal and written communication skills, team working skills

·      Experience with monitoring tools e.g. Oracle Enterprise Manager , IBM Tivoli

·      Experience in working with Agile development and CI/CD pipelines

·      Knowledge of JIRA and Confluence

·      Experience with Red Hat Openshift

Required Experience / Evaluation Criteria:  

·      Minimum 10 years’ experience as a solution architect for high-availability and fault-tolerant systems.: 25 Points

·      Minimum 7 years operation development experience with multi-data centres and hybrid environments.: 25 Points

·      Knowledge of Oracle 12C IAM systems.: 20 Points

·      Experience in developing proper logging and monitoring to detect issue in advance.: 20 Points

·      Development experience with breach response strategy.: 10 Points

Total Capabilities Evaluation Criteria: 100 Points

Deliverables
Deliverables include, but are not limited to:

·      Architecture of ONE ID based on Oracle 12C IAM including OIM, OAM, OUD, OHS, OAAM, EAS and 19C Oracle database in multiple environments, especially pre-production and production environments for high availability.

·      Identify all other systems on which the 12C ONE ID is depending.

·      Identity the teams responsible for ONE ID’s dependent systems, managers and primes.

·      Examine current logging and monitoring of end-to-end ONE ID 12C systems

·      Develop an actionable plan and procedures to improve the availability of ONE ID 12C systems.

·      All design and implementation documents for the above tasks.

Additional Terms
Term: The term of this position is 114 Business Days. The resource will comply with Ontario Health policies and procedures. Ontario Health assets including laptops and related equipment cannot be removed from the province of Ontario without prior written approval from Ontario Health.

Assignment Type: This position is currently listed as "Hybrid". The resource under this request will be required to work onsite as per Hiring Manager sole discretion.

Knowledge Transfer Details:

·      The resource will ensure full knowledge transfer is provided to the Ontario Health team before end of engagement. Some of this might occur at the end of the engagement but will also be shared as information is obtained/consolidated. Key deliverables will be shared with team.

·      The resource must provide all related documentation as part of Knowledge transfer protocol. Documents will be reviewed by the appropriate leads and signed off by manager/director.

·      The resource will work collaboratively with the Ontario Health team throughout the assignment and ensure key deliverables, milestones, and documentation are shared.

·      A walkthrough of any demos, development, etc. will be required before the end of the engagement.

Must Haves:

·         ·     Minimum 7 years solution development with IAM systems to deliver high-availability and fault-tolerant design and operation procedures

·         ·     Minimum 7 years in setting up IAM systems in active-active multi-data center configuration and set-up.

·         ·     Over 3 years of experience in tuning IAM suites to work efficiently with high availability to work on WebLogic/JBOSS/Tomcat and Linux.

Location: Fully remote

Public Sector Experience: No

# of submissions/supplier: 1