Business Analyst - Siebel / Servicemax
ob Title: Business Analyst - Siebel / Servicemax
Location: Waukesha WI (Onsite)
Contract 
 
Job Description:
Provide support for Siebel CRM applications, ensuring timely resolution of incidents and service requests.
  • Perform root cause analysis and implement permanent fixes for recurring issues.
  • Collaborate with business users to understand data needs and deliver actionable insights using SQL.
  • Support data extraction, transformation, and validation activities for migration from Siebel to Salesforce.
  • Monitor system performance and proactively identify potential issues.
  • Participate in CRP, UAT, and production rollout support.
  • Document technical solutions, standard operating procedures, and known issues.
  • Work closely with cross-functional teams including development, QA, infrastructure, and business stakeholders.
  • Good functional Knowledge of Siebel and experience on Siebel
  • Knowledge in Servicemax will be helpful.