Responsibilities:

·      Coordinate with the Delivery & Eligibility Review Branch (DERB) Senior Manager to ensure business scope and objectives are met

·      Participate in an agile-based project developing user stories and use cases, collaborating design and user feedback sessions

·      Conduct requirements focus groups with policy/business subject matter experts and stakeholder groups to obtain:

o   Business requirements

o   Stakeholder requirements (defining how stakeholders will interact and use the business solutions) and

o   I&IT solution requirements (functional, non-functional and implementation)

·      Conduct use case review and design walk-through sessions with business stakeholders, developers and testers, update specifications as required and direct developers in the development of the application

·      Analyze and document the as-is and to-be business processes/workflows

·      Work closely with subject matter experts to elicit business and system requirements and business process mapping

·      Provide business and policy analysis for business requirement development

·      Analyze business needs and make recommendations for solution requirements and/or process improvements

·      Document detailed business and/or system requirements, create use case model and use case specifications and associated UML diagrams, UI storyboard and specifications, and non-functional specifications

·      Update business models including activity diagrams, conceptual and logical data models, process models, sequence diagrams, state charts, etc.

·      Conduct form design, data analysis, workflow analysis and process design for automated and non-automated interfaces

·      Support the development of I&IT business solutions by validating system design to ensure business requirements are met

·      Develop and document test suites and test cases to support user acceptance testing

·      Conduct user acceptance testing and provide guidance and direction for the overall system implementation and rollout

·      Coordinate production releases

·      Coordinate and conduct application demos to end-users, system partners and other stakeholders

·      Develop supporting documentation required for the project

·      Participate in the development and testing of system forms

·      Work closely with client groups to assess current data analytics and reporting capabilities, gather future-state requirements and identify further opportunities for improvement

·      Work with functional area experts, Data Architects, ETL Developers, Business Analysts, Operations and stakeholders to understand complex business issues and develop appropriate Business Intelligence solutions

·      Own the execution of analytic initiatives including end-to-end reporting and data set delivery

·      Develop robust statistical models and machine learning algorithms to model business scenarios and extract valid inferences

·      Communicate complex quantitative analysis in a clear and precise manner, providing useful visuals and summaries

·      Provide interpretation, advice, and expertise to client groups and other stakeholders, including direction on how to transform analytics into actionable information and proactive insights that support decision making

• Escalate risks, issues and concerns to the DERB Senior Manager

Extension/Amendment Attestation: Extension(s) only allowed using unused days/funds left on contract. No additional funds will be added beyond the maximum contract value and any extension options included in the original SOW. The Statement(s) of Work (SOW) shall expire on March 31, 2026. HSC will exercise its option(s) to extend the SOW beyond March 31, 2026, using unused days/funds left on contract and any extension options included in the original SOW. Such extension(s) will be allowable only if the Master Service Agreement is extended beyond April 5, 2026, and be upon the same terms, conditions and covenants contained in the SOW.

Assignment Type: This position is currently listed as "Hybrid" as consultants may be required to work partly in the physical workplace and partly remotely. The details of this arrangement will be at the Hiring Manager's discretion. 

Must haves:

·Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects

·Demonstrated experience in projects using an agile development methodology

·Advanced practical knowledge of presentation/project software, Microsoft software, with emphasis on Excel, Visio, Figma and DevOps

·You have demonstrated experience in service and program management, program evaluation, program change coordination, and stakeholder communications

·Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I&IT management decision-makers

Maximum Number of Submissions - two (2)

Hybrid - Candidate MUST work 3 days onsite and 2 days remote

MUST HAVES:

·Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects

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