Project Manager
DESCRIPTION OF SERVICES

Texas Education Agency requires the services of 1 Project Manager 3, hereafter referred to as Candidate(s), who meets the general qualifications of Project Manager 3, Project Management and the specifications outlined in this document for the Texas Education Agency.

All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas Education Agency  and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Education Agency will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
 

The Project Manager will report to the Assistant Director of the Information Technology Services (IT) Program Management 

Office (PMO). The Project Manager is responsible for delivering vital enterprise software applications/infrastructure used 

throughout the State of Texas to deliver time-sensitive legislative requirements and support the rapid improvements necessary 

to align with the agency’s strategic priorities. The ideal candidate will have experience as a senior project manager for a 

software development team executing the software development lifecycle (SDLC) and have experience working in an education 

domain. The Project Manager may oversee, direct, assign duties, and evaluate the work of project staff. Also, this individual 

may coordinate or communicate on project activities with other state agencies, governmental jurisdictions, or private sector 

partners and contractors. The Project Manager performs advanced levels of project management work, works under limited 

supervision and has considerable latitude for the use of initiative and independent judgment. This individual will work with a 

wide range of team members, including senior leadership throughout the agency, and serve as a representative of the IT. 

 

ESSENTIAL FUNCTIONS: 

• Process Consistency: Direct, develop, evaluate, and establish processes used by application project teams to ensure the 

teams are adhering to procedures consistently and confirm scope and schedule changes are documented, approved, and 

understood by stakeholders and project team members. Oversee and develop project budgets, schedules, works plans, 

resource requirements with resource managers, cost estimates, and cost projections. Document and monitor exceptions to 

standard IT policies, processes, and best practices. 

• Deliverable Quality: Oversees, monitors, and manages the quality of multiple highly complex applications and works to 

identify continuous improvement measures/root cause and corrective actions. Verifies project deliverables are acceptable, fulfill 

terms of the team agreements, and are within time and budget. May oversee the deliverables of contract work. 

• Customer Satisfaction: Communicates routinely to management, customers, project team members, and other stakeholders, 

actively soliciting and addressing customer and project team feedback. 

• Leadership: Responsible for problem management, issue resolution, and risk identification and mitigation, while empowering 

and motivating the team to have a sense of ownership over the application. Establish and manage a cross-functional team. 

• Vision: Articulates a clear view (current and future) of the application to the executive management team, customers, and 

project team. Evaluate enterprise-level projects on defining and meeting strategic goals and objectives for projects; coordinate 

the initiation and planning of diverse projects to meet application and technology roadmap commitments. Balance and 

articulate the effort of the functionality with the value for the IT applications.

II.  CANDIDATE SKILLS AND QUALIFICATIONS
 
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years Required/Preferred Experience
8 Required Direct project management experience.
8 Required Experience working with state budget.
1 Required Azure based products
3 Preferred Experience working with financial systems development team
 
III.  TERMS OF SERVICE
 
Services are expected to start 05/01/2024 and are expected to complete by 08/31/2024. Total estimated hours per Candidate shall not exceed 880 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.
 
IV. WORK HOURS AND LOCATION
 
Services shall be provided during normal business hours unless otherwise coordinated through the Texas Education Agency. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed.

The primary work location(s) will be at Work location can be remote in Texas. There may be times when you need to be onsite in the William B. Travis Building in Austin for meetings and workshops. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas Education Agency will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.

The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Education Agency.
 
V.  OTHER SPECIAL REQUIREMENTS
 

• Project Management Professional (PMP) Certification preferred. 

• Certified Texas Contract Manager (CTCM) preferred. 

• Experience with Agile software development and release methodologies preferred. 

• Experience with Dynamics365 Customer Service Enterprise preferred. 

• Willingness and availability to work outside the regular work hours, as needed, to support project needs. 

• A desire to self-reflect, give/receive feedback, and continuously improve. 

• Expertise in developing a collaborative, results-oriented team environment, and work across multiple stakeholders. 

• Demonstrate critical thinking abilities by asking questions and, synthesizing, and analyzing complex information to make 

sound decisions. 

• Excellent written and verbal communication skills and an ability to connect with a variety of audiences. 

• Knowledge and appreciation of project management theories and practices applied to complex projects. 

• Prior experience developing contract-related documents, contract management, and cost monitoring. 

• A strong customer-service mindset focused on meeting the needs of critical stakeholders. 

• Skill at motivating and influencing others where there is not a direct reporting relationship.

VI.  ADDITIONAL TERMS AND CONDITIONS
 

TERMS AND CONDITIONS (Required):

A. Acceptance of Purchase Order (PO) constitutes vendors agreement to the following Work Order terms and

conditions. No other written notification/acceptance is required.

B. Work Order start date shall not begin prior to the start date on the Purchase Order (PO).

C. Work Order end date will be either when the hours reach zero or when the end of the fiscal year, August 31, 2023, is

reached; whichever comes first.

D. Work Order hours shall not exceed amount listed for each project the Purchase Order (PO).

E. Work Order title, level and rate shall remain the same during the current period and any renewal periods.

F. Work Order may be renewed for up to three (3) additional fiscal years at the same title, level and rate.

Renewal Period 1: September 1, 2024 - August 31, 2025.

Renewal Period 2: September 1, 2025 - August 31, 2026.

Renewal Period 3: September 1, 2026 - August 31, 2027.

G. Work Order hours/projects may be amended or terminated at any time for any reason.

H. Hours per week will be assigned by the manager each week. Hours may vary based on the workload for the week.

I. Services shall be provided during normal business hours unless otherwise coordinated through the TEA. Normal

business hours are Monday through Friday from 8:00 AM through 5:00 PM, excluding State holidays when the

agency is closed.

J. The primary work location will be in the William B. Travis State Building, 1701 North Congress Avenue, Austin, Texas

78701. Any and all travel, per diem, parking, and/or living expenses shall be at the Worker's and/or Vendor's

expense. Remote work may be allowed and should be coordinated with the manager.

K. Vendor acknowledges the term of services are estimates only, not a guarantee, and TEA will only pay for actual

approved time worked.

L. If TEA requires travel, TEA will provide pre-approval written authorization. Pre-approved travel expenses are limited

to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees,

including any requirement for original receipts.

M. The Worker may be required to work outside the normal business hours on weekends, evenings and holidays, as

requested. Payment for work over 40 hours will be at the hourly rate listed and must be coordinated and preapproved

through TEA.

N. All work products resulting from the project shall be considered works made for hire and are the property of the

TEA.

O. Worker's Vendor is responsible for validating Worker's credentials.

P. Worker's Vendor acknowledges that this is a time and materials request and that TEA is responsible for assigning

work, monitoring assigned work, validating accuracy and quality of work, and acceptance of work products.

Q. Worker is required to use TEA's timesheet that is required to be completed and turned in no later than the close of

business the last business day of each month. TEA records time based on calendar months. TEA records time in

fifteen-minute increments notated by .25, .50, or .75.

R. TEA reserves the right to approve or reject any Worker throughout the duration of the Work Order.

S. Worker's Vendor shall immediately remove any Worker after notification (by telephone, e-mail, or a memo) from

TEA.

T. Worker's Vendor shall have a commercially reasonable time to replace a removed worker and must notify TEA of the

expected time frame.

U. Worker shall abide by all TEA workplace rules and procedures including completing any required forms and training.

Upon arrival, each Worker should read and reach a general understanding of all applicable principles of TEA's official

procedures. Failure to abide by the TEA's procedures will result in a request to remove the Worker.

V. Worker must limit usage of software tools to those specifically approved by TEA. Worker may not download or

install any other productivity or development tools.

W. TEA has no obligation to provide technical or technology training to any Worker. To the best of its ability, TEA may

provide overview or training sessions on application usage or requirements to the Worker.

VII.  RIGHT TO AMEND OR WITHDRAW SOLICITATION
 
DIR reserves the right to alter, amend or modify any provisions of this solicitation, or to withdraw this solicitation, at any time prior to the award of a Work Order pursuant hereto, if it is determined by DIR to be in the best interest of the State to do so.
 
VIII.  RESPONSE DEADLINE
 
Vendor shall respond via the ITSAC Portal with proposed candidate resumes and the response must be received by 04/21/2024 @ 5:00 PM (CT).
 
IX.  EVALUATION OF RESPONSES
  1. Response must be submitted into the ITSAC Portal by the response deadline listed in Section VIII of this solicitation. Failure to do so will result in