QA/Test Manager 3
Summary:
Join the Texas Health and Human Services Commission as a QA/Test Manager to lead quality assurance efforts for an Electronic Health Records (EHR) system. In this onsite role, you'll develop and execute test plans, manage both manual and automated testing, and collaborate with cross-functional teams to ensure seamless implementation. Key responsibilities include creating test cases, writing automation scripts using UFT, validating databases with complex SQL, and supporting EHR workflows. Experience with tools like ALM, Jira, Selenium, and Katalon is required. Ideal for QA leaders with 9+ years of experience in healthcare systems and strong skills in testing strategy and team mentoring.
 
DESCRIPTION OF SERVICES

Texas Health and Human Services Commission requires the services of 2 QA/Test Manager 3, hereafter referred to as Candidate(s), who meets the general qualifications of QA/Test Manager 3, Quality Assurance (QA) and Testing and the specifications outlined in this document for the Texas Health and Human Services Commission.

All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas Health and Human Services Commission  and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
 

The role of the software test manager is to lead the testing team. Test Manager plays a central role in the Team. The Test Manager takes full responsibility for the project's success. The role involves quality & test advocacy, resource planning & management, and resolution of issues that impede the testing effort.

 

QA3 Engineer will be responsible for the development, execution, and maintenance of test scripts for both automated and manual testing of EHR application. Experience preparing UAT test cases aligning them with business requirements conducting walk through with stakeholders to ensure clarity, Tracks test case execution and provide reporting.

• Experience in writing and executing test cases as well as creating test plans.

• Knowledge of SAAS product testing, software usability concepts and software development lifecycle.

• Experience in managing testing process with creation and execution of test plans, test cases, and test data for manual testing and automated scripts.

• Experience in writing/testing scripts in electronic medical records practice management, clinical, interface and billing workflows within an EHR application.

• Ability to generate manual and automated test scripts to support business requirements.

• Strong QA automation testing and scription experience using UFT (unified testing tool)

• Strong knowledge and experience with ALM Test management tool and JIRA.

• Strong knowledge of complex SQL query writing and database validation.

• Proficient in defect tracking and management using tools such as ALM and Jira.

• Knowledge and experience working on HL7 FHIR is preferred.

• Experience in generating manual and automated test scripts to support business requirements.

• Create metrics to measure application quality and defect tracking.

• Experience working on different types of testing : eg unit, integration, regression, smoke , user acceptance, system, stress and load/performance.

• Ability to work under pressure under tight time constraints.

• Ability to assist by responding to inquiries from others regarding errors, problems or question about programs.

• Ability to effectively organize and present complex technical information both orally and in writing.

• Experience in overseeing the tracking or reporting of testing data and defect management.

• Experience in coordinating testing activities and data collection with internal and external customers.

• Experience in collaborating with stakeholders, IT teams, and project managers to understand requirements, identify potential issues, define testing score, and ensure smooth implementation of EHR.

• Experience in mentoring and training QA team members on E HR testing methodologies, best practices, data migration testing and workflows.

• Excellent communication abilities to effectively collaborate with cross-functional teams, including clinicians, IT staff, and project managers.

• Experience in developing detailed test cases covering various scenarios user roles within the EHR system. 

• Experience working in state agency preferred.

• Experience in using automated testing tools such as, Katalon, Selenium, ALM, UTF, etc.

 

II.  CANDIDATE SKILLS AND QUALIFICATIONS
 
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years Required/Preferred Experience
9 Required Experience in writing and executing test cases as well as creating test plans.
9 Required Knowledge of SAAS product testing, software usability concepts and software development lifecycle
9 Required Experience in managing testing process with creation and execution of test plans, test cases, and test data for manual testing and automated scripts.
9 Required Ability to generate manual and automated test scripts to support business requirements.
9 Required Experience in writing/testing scripts in electronic medical records practice management, clinical, interface and billing workflows within an EHR application.
9 Required Strong QA automation testing and scription experience using UFT (unified testing tool).
9 Required Strong knowledge of complex SQL query writing and database validation.
9 Required Experience in generating manual and automated test scripts to support business requirements.
9 Required Experience working on different types of testing : eg unit, integration, regression, smoke , user acceptance, system, stress and load/performance.
9 Required Ability to assist by responding to inquiries from others regarding errors, problems or question about programs. Effectively organize and present complex technical information both orally and in writing.
9 Required Experience in collaborating with stakeholders, IT teams, and project managers to understand requirements, identify potential issues, define testing score, and ensure smooth implementation of EHR. Coordinating testing activities and data collection
9 Required Experience in using automated testing tools such as, Katalon, Selenium, ALM, UTF, etc.
9 Required Experience in developing detailed test cases covering various scenarios user roles within the EHR system.
9 Required Experience in creating metrics to measure application quality and defect tracking.
9 Required Experience in mentoring and training QA team members on E HR testing methodologies, best practices, data migration testing and workflows.
4 Preferred Experience in conducting API testing and automation
3 Preferred Knowledge and experience working on HL7 FHIR is preferred.
3 Preferred Knowledge of object oriented programming
3 Preferred Knowledge of Load/performance testing
3 Preferred Experience working in state agency
 
III.  TERMS OF SERVICE
 
Services are expected to start 05/27/2025 and are expected to complete by 08/31/2025. Total estimated hours per Candidate shall not exceed 870 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.
 
IV. WORK HOURS AND LOCATION
 
Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed.

The primary work location(s) will be at 4601 W. Guadalupe, Austin, Texas 78751. The working position is On Site. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas Health and Human Services Commission will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.

The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission.