The NC Department of Health and Human Services (DHHS)is seeking a senior Business Analyst to support the business process andrequirements analysis and implementation of a statewide IT project for NorthCarolina State Laboratory of Public Health (NC SLPH).
DESCRIPTIONOF WORK:
The NC SLPH is seeking to replace the current LaboratoryInformation Management System (LIMS) for their Newborn Screening program with anew Newborn Screening Program Laboratory and Follow-up Information Managementsystem and requires the services of a senior Business Analyst role to work withthe business and other stakeholders to support the business process analysis.
This senior Business Analyst role will work withmultiple internal and external stakeholders to capture requirements, businessprocess workflows and develop other BA artifacts using North Carolina Departmentof Information Technology Business Analysis Team tools and templates. The DHHS’preference is to use the agile methodology for the project.
RESPONSIBILITIES
• Developa strong understanding of the functions, uses and requirements for the LabInformation Management System (LIMS)
• Identifyingand documenting current and future state process workflows
• Developingdocuments such as: Business objects inventory list Reports, email notificationsand Forms List, Email Notifications/Letters Inventory List, User Stories,Permission Matrix, Wireframes
• Additionaldevelopment of documents may include but is not limited to entity relationshipdiagrams, data dictionaries, system context diagrams
• Assistingin performing functional and integrated testing
• Preparingand maintaining project documentation and artifacts including analysis, reportsand user documentation
• Workingwith project manager, developers, and end-users to ensure LIMS designs meetbusiness requirements
• ProvidingUAT support, including developing test scenarios and cases using DHHSmethodology
• Supportingrequired system go-live activities
• Documentinggap analysis
• Trackdelivery and review/approval progress of each deliverable in accordance withapproved Project Work Plan and RACI
• AttendingPMO meetings
Employee willperform other related work as required
May require traveling in the local Raleigh area to attend meetings
KNOWLEDGE, SKILLS AND ABILITIES /COMPETENCIES:
• Demonstratedexperience participating in the documentation of functional requirements andtechnical specifications for existing and new applications
• Strong writing andcommunication skills
• Collaboration andrelationship-building with their team members and clients
• Results-orientedindividual with a very strong work ethic and must be able to demonstrateexcellent negotiation, communication and problem-solving skills
• Ability to workwith customers as a member of cross-divisional work groups and maintainpositive and productive relationships with customers, peers, and superiors
• Ability to actindependently with sound business judgment and thrive in environment withdiverse communication styles
• Ability to prepareand present oral and written documents clearly and concisely
• Ability to managecomplex assignments with multiple work streams and aggressive (and sometimescompeting) timelines
• Understanding of SoftwareDevelopment Lifecycle (SDLC) concepts and process
• Knowledge of andexperience with IT Service Management best practices and principles
• Experience withMicrosoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and MicrosoftProject
• Extensiveunderstanding of SharePoint end user experience, sites, libraries, lists andgroups
• LabInformation Management System (LIMS) or other health systems experience isdesired
• Musthave familiarity with agile methodology, tools and frameworks, i.e. scrum,kanban
| Skill | Required /Desired | Amount | of Experience |
|---|---|---|---|
| Extensive knowledge of business system analysis techniques and testing methodologies | Required | 7 | Years |
| Demonstrated experience in gathering business requirements and development of business rules and process flow. | Required | 7 | Years |
| Proven experience with business process design, definition and/or re-design. | Required | 7 | Years |
| Experience with Business Analysis methodologies and problem solving | Required | 7 | Years |
| Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project | Required | 7 | Years |
| Excellent communication skills (both verbal and written) | Required | 0 | |
| Experience in development of procurement related documents including RFP and evaluation criteria. | Required | 5 | Years |
| Demonstrable analytical skills and an attention to detail. | Required | 0 | |
| Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills. | Required | 0 | |
| Experience working for State government | Highly desired | 0 | |
| Healthcare related experience | Highly desired | 3 | Years |
| Knowledge Creating Context Diagram and Functional decomposition | Required | 5 | Years |
| Experience with DPH public health lab system and programs | Highly desired | 3 | Years |
| Familiarity with agile methodology, tools and frameworks, i.e. scrum, kanban | Highly desired | 3 | Years |
| No. | Question |
|---|---|
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? |
| Question2 | All work must be completed on site at the client's discretion. Do you accept this requirement? |
| Question3 | Please list candidate's email address HERE that will be used when submitting E-RTR. |
| Question4 | Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. |
| Question5 | Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement? |
| Question6 | Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced to other countries. Do you accept this requirement? |
| Question7 | Candidates submitted above a rate of - per hour may not be considered. Do you accept this requirement? |
| Question8 | Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate’s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm? |