Technical Specialist- Senior (Epic Security Analyst)
Seeking Senior Technical Specialist with Epic User Access and Provider (SER) provisioning certification for an EHR build project for DHHS DSOHF facilities.

ONLY CANDIDATES WITH EPIC SECURITY CERTIFICATION & EXPERIENCE WILL BE CONSIDERED.


Key Responsibilities:
  • Process and fulfill Epic user access requests, including account creation, modifications, deactivations, and role changes.

  • Assign and maintain security templates, user roles, and access levels based on job responsibilities, adhering to least privilege and segregation of duties principles.

  • Coordinate Epic security audits, access reviews, and monitor for inappropriate or excessive permissions.

  • Support onboarding and offboarding processes, ensuring timely updates to Epic access based on employment status, role changes, and facility requirements.

  • Ensure all access requests and configurations align with HIPAA, state IT security policies, and organizational standards.

  • Participate in internal and external audits, providing reports and documentation as required.

  • Identify and report security risks or access anomalies to the IT Security & Compliance Manager.

  • Serve as the primary point of contact for Epic access issues across 13 facilities, partnering with HR, Clinical Informatics, and department leadership.

  • Respond to incidents and service requests related to Epic user access in ServiceNow, escalating complex issues as needed.

  • Support Epic go-lives, upgrades, and maintenance events by ensuring accurate and timely access provisioning.

  • Maintain accurate records of all Epic access requests, approvals, and changes to support audit readiness.

  • Generate reports on user access, role utilization, and permissions for compliance, operational reviews, and process improvements.

  • Develop and maintain documentation, including standard operating procedures (SOPs), training materials, and knowledge base articles for Epic security processes.


Required/Desired Skills


SkillRequired /DesiredAmountof Experience
Certified by Epic in Security and Security CoordinatorRequired3Years
Understands the Epic software security structures, including user profiles, roles, and security classes.Required3Years
Understanding of concepts of confidentiality and data securityRequired5Years
Security administration experienceRequired5Years
Problem Solving, Collaboration and Customer ServiceRequired5Years
Oral and Written communicationsRequired5Years
Ability to identify and escalate issues and mitigate identified risks.Required5Years
Health information technology experienceHighly desired0
State government experienceNice to have0

Questions


No.Question
Question1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2Hybrid Arrangement- There will be a one-week orientation session in September, and likely 1 week per month during the project, with being onsite for about 2-4 weeks for go live prep and go live support. About 6 times during the project on average but could be less.
Question3Candidate must be able to attend an interview via webcam Do you accept this requirement?
Question4Please list candidate’s email address.
Question5Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.
Question6Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?
Question7Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced to other countries. Do you accept this requirement?
Question8Candidates submitted above the rate of - will not be considered. Do you accept this requirement?
Question9Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?
Question10Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate’s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm?
Question11Please confirm the candidate holds a valid, active, and current Epic User Security Certification from Epic. Please disclose Epic certification number here.