Responsible for the daily administration, configuration, troubleshooting, and enhancement of enterprise applications, ensuring smooth operations, timely issue resolution, and high user satisfaction.

Required Skills:

• 5+ years in enterprise application administration and support

• Hands-on experience with at least two enterprise platforms (e.g., Eden, Central Square TrakIT, Hylands OnBase, Tyler Cashiering, AIMS)

• Strong troubleshooting skills for application, configuration, and data issues

• Experience with Crystal Reports or SSRS for report modifications

• Associate or Bachelor’s degree in IT or related field

Desired Skills:

• ITIL v4 Foundation certification

• Vendor certifications in Eden, Hylands OnBase, or other relevant platforms

• Experience with application upgrades, testing, and validation