Join Ontario One Call as a Senior Business Analyst Consultant and play a pivotal role in our transformative journey towards a public safety administrative authority. This is a unique opportunity to lead the development and implementation of cutting-edge policies and directives that will reshape our service delivery, governance, and organizational performance. If you're passionate about driving change, enhancing internal controls, and making a significant public impact, we invite you to be a part of our ambitious mission to exceed our mandate through innovation and operational excellence.
Responsibilities:
1. Strategic Policy Development:
· Lead the development and implementation of strategic policies and directives aimed at operational excellence and enhanced governance.
· Collaborate with senior management to identify and prioritize areas for policy improvement and innovation.
2. Business Analysis and Legal Collaboration:
· Lead thorough business analysis to assess document requirements.
· Work closely with organization staff and Legal Counsel to ensure that all new and improved policies are legally vetted, defensible, and in compliance with relevant directives.
3. Business Process Re-engineering:
· Analyze current business processes to identify inefficiencies and areas for enhancement.
· Design and implement re-engineered processes that align with new policies, promoting cost-effective and efficient service delivery.
4. Internal Engagement and Communication:
· Engage with various internal stakeholders to ensure policies are comprehensive, defensible, and aligned with legal and regulatory frameworks.
5. Performance Measurement and Monitoring:
· Establish key performance indicators (KPIs) and benchmarks to assess the effectiveness of implemented policies and directives.
· Develop and implement an updated corporate reporting system that captures and tracks operational scorecards and evaluates performance.
· Regularly review and report on performance, suggesting continuous improvements to ensure alignment with organizational goals.
6. Change Management:
· Lead change management initiatives to ensure smooth transition and adoption of new policies across the organization.
General Skills:
1. Strategic Thinking: Ability to conceptualize and develop strategic initiatives that drive organizational change and improvement.
2. Analytical Skills: Proficiency in analyzing complex business processes, identifying challenges, and crafting effective solutions.
3. Communication and Facilitation: Excellent verbal and written communication skills, with a proven ability to engage and align diverse perspectives.
4. Project Management: Strong project management skills, capable of leading large-scale projects from inception to completion within defined timelines and budgets.
5. Adaptability: Flexibility to adapt to changing business needs and environments, maintaining a focus on delivering results.
Desirable Skills:
1. Financial Proficiencies – Understands financial systems, including use and interpretation of financial data.
2. Regulatory Acumen: Knowledge of how to interpret legal and regulatory frameworks to ensure policies are compliant and defensible.
3. Innovative Mindset: Creativity and openness to new ideas and in developing new approaches in policy development and implementation.
4. Technology Proficiency: Familiarity with the latest business analysis and project management software and tools.
5. Leadership: Demonstrated leadership skills, with the ability to inspire and guide teams through complex change processes.
6. Governance Expertise: Deep understanding of good governance practices and effective internal controls, enabling the development of policies that are both innovative and practical.
Deliverables
Desirable Skills:
1. Financial Proficiencies – Understands financial systems, including use and interpretation of financial data.
2. Regulatory Acumen: Knowledge of how to interpret legal and regulatory frameworks to ensure policies are compliant and defensible.
3. Innovative Mindset: Creativity and openness to new ideas and in developing new approaches in policy development and implementation.
4. Technology Proficiency: Familiarity with the latest business analysis and project management software and tools.
5. Leadership: Demonstrated leadership skills, with the ability to inspire and guide teams through complex change processes.
6. Governance Expertise: Deep understanding of good governance practices and effective internal controls, enabling the development of policies that are both innovative and practical.