Project Name:
Ministry Intranet Modernization

Scope:

Reporting to the Manager, Content and Collaboration Services (CCS), the SharePoint Analyst’s primary role will be on developing, migrating, and creation of content on the Department’s intranet pages using SharePoint Online. You will collaborate closely with end-users, communication and engagement specialists, and stakeholders to ensure the smooth functioning of SharePoint intranet websites. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for delivering exceptional customer service.

All Government of Alberta Ministries Intranets on SharePoint 2016 are in scope for this project and will be migrated to SharePoint Online environment. This resource will participate in the M365 and SharePoint Online Migration Project, includes planning, designing, testing, migration, and implementation activities as it relates to SharePoint Online and related products.

Required Skills:

• Experience in Design, User Experience (UX), and User Interface (UI) to create intuitive and visually appealing user center experiences.
• Ability to translate business requirements from non-technical stakeholders into user-centric designs, balancing user needs and design constraints to create highly functional and visually appealing interfaces.
• Experience with SharePoint Online and content management systems (CMS) and best practices.
• Strong knowledge of HTML, CSS, JavaScript, and front-end frameworks.
• Knowledge of design software such as Adobe Creative Suite is an asset
• Ability to design and implement custom web parts, themes, and workflows are asset.
• Strong problem-solving skills and ability to troubleshoot technical issues.

Duties:

• User gathering and effective communication with the stakeholders.
• Migrating the content from existing Intranet websites into the new modernized pages.
• Design and build responsive and user-friendly Intranet pages using SharePoint Online.
• Customize SharePoint components, including web parts, lists, libraries, and workflows.
• Develop custom themes, templates, and branding elements to align with Government of Alberta guidelines
• Optimize site navigation and structure for ease of use.
• Implement content management best practices, ensuring consistent and engaging communication.
• Develop workflows and automation to improve content publishing efficiency.
• Perform business analysis and design to support creating SharePoint solutions.
• Provide first and second-level technical support for SharePoint-related issues, including user inquiries, system errors, and performance problems.
• Troubleshoot SharePoint site and application issues, identifying root causes and implementing effective solutions in a timely manner.
• Collaborate with cross-functional teams to gather requirements, design solutions, and implement enhancements to SharePoint sites and applications.
• Develop and maintain technical documentation, user guides, and training materials to support end-users and IT staff in using and administering SharePoint.
• Participate in testing and quality assurance activities to validate the functionality, performance, and usability of SharePoint solutions.
• Stay current with industry trends, best practices, and emerging technologies related to SharePoint and collaborate with the team to evaluate their potential impact and benefits.
• Perform business requirements and complex design in delivering solutions using out-of-box SharePoint components
• Provide expertise for the design of new processes for support of Microsoft SharePoint and related systems.
• Validation of content and data used to support migration efforts.
• Resolution of day-to-day problems arising through operational support of SharePoint.
• Development and implementation of solutions both individually and as a member of the SharePoint operations team.
• Routine reports that correlate hours worked with operational duties
• Work directly with Government of Alberta technical staff and other stakeholders.


Equipment Requirements:
• Resource will require own equipment

Resource must provide their own computer and related equipment. The computer's operating system must be a modern version of Windows or MacOS that is compatible with Azure Virtual Desktop (AVD) and related software for remote access. Windows is preferred due to better compatibility. AVD/remote-related software will be installed on the resource's computer.

In the event that the Contractor’s resources are directed to work remotely, the Contractor shall be responsible for providing all of its equipment, including computers, software, printers, supplies, desks and chairs. However, the Province shall ensure that the Contractor’s resources have the necessary access and credentials to the Government of Alberta’s system.
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Working Hours:
Standard Hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays observed by the Province
• Work must be done from within Canada, due to network and data security issues.
• It is anticipated the role will be primarily remote, however in the event of an onsite meeting, the GoA does not pay for travel to attend on-site meetings, nor any expenses related to relocation, commuting, housing/accommodation, food/drink.

Notes on Location:
• This resource will primarily work remotely; however, the resource may be required to attend meetings or work sessions in office on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected duration of any such meetings or work sessions. However, time to travel and any associated expenses to and from Edmonton and/or travel within Alberta will be at no cost to the Province.


Incumbency:
• This is a net new role.

Background Check Required:

Standard Background Check:
• The Supplier shall, prior to commencement of the Services, provide the Province, on its request and at no cost to the Province, with criminal record checks.


Mandatory Training Courses:
• Once hired the resource will be required to complete all mandatory training which includes but not limited to Freedom of Information and Protection of Privacy Act and Security awareness training. There may also be some optional courses as well.

Anticipated Interviews Dates
• will be held between May 8-9, 2025.
Refer to the Job Posting attachments for the proposed form of contract applicable to this Contingent Resource Request

Scoring Methodology:
Financial/Pricing: 20%
Resource Qualifications: 20%
Interview Process: 60%

SUBMISSION MUST INCLUDE:
• RESUME
• ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED.
• EACH JOB/PROJECT MUST CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYYY to MMM/YYYY.
• RESOURCE REFERENCES
o Three references, for whom similar work has been performed, must be provided. The most recent reference should be listed first. Reference checks may or may not be completed to assist with scoring of the proposed resource.