Preferred Experience: Please ensure that the candidate has 1 to 2 years of prior experience working on government projects or within a government environment
Scope of Services
The candidate selected for this position must be a highly motivated, self-starter, independent worker with high initiative. The candidate must have excellent communication, organization, and critical thinking skills with keen attention to detail. The scope of work the candidate will perform is broad. The candidate will assist project and program managers with documentation, facilitation, reporting, analysis, and other project delivery activities as needed. The candidate will also write and edit internal documentation, presentations, and workflows. The candidate will use innovative and/or advanced tools to assist with research and testing, enhancing the accuracy and efficiency of data analysis and reporting.
Education
Bachelor’s Degree in Computer Science or another related field.
Experience
Experienced in analyzing a situation to determine what tasks need to be completed.
Experience in Microsoft Office, specifically Word, Excel, and PowerPoint. Required.
Experience in constructing workflow diagrams and flow charts. Highly desired.
Experience working on agile project teams is highly desired.
Experience assisting or managing small projects is highly desired.
Primary Job Duties/ Tasks
The activities this candidate will be tasked with include, but are not limited to the following:
Perform data validation and analysis
Build reports and dashboards for analysis
Participate in Peer Reviews of work product
Revise and/or draft new methods and practices
Analyze and document processes
Solicit stakeholder input
Must complete daily reporting activities
Other duties as assigned
Job Specific Knowledge, Skills and Abilities (KSAs)
The submitted candidate must be able to apply the specific knowledge, skills, and abilities in the following areas:
Knowledge of the principles, practices and techniques associated with document management.
Ability to work as a self-starter with high initiative with very little guidance.
Ability to categorize work, set priorities, and determine short and/or long-term goals and strategies to achieve them.
Ability to plan, organize, coordinate, prioritize, and manage complex work assignments and project schedules.
Ability to research, identify, and implement innovative solutions.
Ability to establish and maintain effective working relationships.
Ability to work independently and as a team.
Ability to provide excellent customer service.
Ability to leverage critical thinking skills and conduct analysis in all aspects of work.
Skilled in interpreting and communicating technical information both verbally and in writing (including notetaking).
Ability to work effectively with users to identify and document requirements.
Ability to identify and define stakeholder needs.
Ability to follow established processes and practices.
Ability to adhere to compliance standards.
Ability to ensure thorough and complete communication with all stakeholders and chain of command including immediate and appropriate follow through.
General Knowledge Skills and Abilities (KSAs):
The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:
Self-Management: Must have the initiative to derive the next steps of an assignment with little guidance.
Communication: Can clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others as well as take comprehensive notes.
Customer Service: Works well with clients and customers (i.e., business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
Decision Making: Makes sound, well-informed, and objective decisions utilizing critical thinking skills and analysis.
Flexibility: is open to change, new processes (or process improvement), and new information. Can adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.
Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.
Leadership: Motivates, encourages, and challenges others. Can adapt leadership styles in a variety of situations.
Problem Solving: Able to identify, evaluate, and use sound judgment to generate and evaluate alternative actions, and make recommendations accordingly.
Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.