Seeking a Technical Specialist who is an Epic-certified to build the following modules for the new DSOHF EHR: EpicCare Inpatient - Clinical Documentation including Secure Chat & Rover, Clinical Case Management & Long-Term Care.

ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED.

The Technical Specialist will perform Epic Application Coordinator/Analyst functions to build the following Epic modules: Clinical Documentation including Secure Chat & Rover, Clinical Case Management, and Long-Term Care. Behavioral Health certification is a plus. The Technical Specialist will serve as the primary build and support contact for the assigned Epic modules. This position is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organization's policies, procedures, and business operations.

Key Responsibilities
•Serve as the primary support contact for the application's end-users
•Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.
•Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.
•Evaluate hardware availability and software requirements
•Identify issues that arise in the application and working to resolve them
•Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software
•Identify and implement requested changes to the system
•Serve as a liaison between end users' workflow needs and Epic implementation staff
•Maintain regular communication with Epic representatives, including participating in weekly project team meetings
•Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
•Review the status of projects and issues on an ongoing basis with leadership
•Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
Certified by Epic in EpicCare Inpatient – Clinical Documentation including Secure Chat & Rover, Clinical Case Management, and Long-Term Care apps	Required	0
Epic Certification in Behavorial Health	Highly desired	0
Epic implementation and operations support experience	Required	8	Years
Health IT experience	Required	8	Years
Familiarity with Epic tools: Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic Monitor	Required	5	Years
Knowledge of clinical workflows	Required	8	Years
Knowledge of the unique clinical & regulatory requirements for behavioral health settings and how these interact with other departments/service areas	Required	5	Years
Knowledge of typical billing workflows	Required	5	Years
Working knowledge in application development and system integration	Required	8	Years
Thorough knowledge of assigned data and the use of its systems via developing through test plans/scenarios	Required	8	Years
Skilled in enterprise systems and familiarity with best business practices related to systems	Required	8	Years
Working knowledge of security protocols for systems utilized	Required	8	Years
Working knowledge of the current architecture of systems and information to troubleshoot problems	Required	8	Years
Working knowledge of the business functions and system needs of unit to develop working specifications for software application solutions	Required	8	Years
Ability to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updates	Required	8	Years
Experience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and quality	Required	8	Years
Coordinate and direct computer systems and application design and development	Required	5	Years
Experience in assessing user needs through discussion with customer	Required	8	Years
Able to convey technical information to client and promote understanding of relevant issues	Required	8	Years
Software quality assurance/testing experience	Required	8	Years

Questions

No.	Question
Question1	Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2	Hybrid Arrangement- There will be a one-week orientation session in September, and likely 1 week per month during the project, with being onsite for about 2-4 weeks for go live prep and go live support. About 6 times during the project on average but could be less.
Question3	Please list candidate’s email address.
Question4	Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.
Question5	Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?
Question6	Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced to other countries. Do you accept this requirement?
Question7	Candidates submitted above the rate of - will not be considered. Do you accept this requirement?
Question8	Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?
Question9	Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate’s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm?