The Project Manager will lead the implementation of the Hyland OnBase document management system across 13 state operated healthcare facilities, ensuring seamless integration with the Epic EHR system.

Job Description

 

TheProject Manager will lead the implementation of the Hyland OnBase documentmanagement system across 13 state operated healthcare facilities, ensuringseamless integration with the Epic EHR system. The ideal candidate will haveexperience managing large-scale IT projects in healthcare settings,particularly in document management and EHR integration, while adhering toregulatory and compliance standards. The ProjectManager oversees the implementation and integration of third-party applicationsas part of Epic EHR implementation program. This role will involve workingclosely with cross-functional teams, facility stakeholders, vendors, and stateregulatory bodies to ensure the successful delivery of the project. Reports tothe EHR PMO Manager and EHR Program Director.

 

KeyResponsibilities

Management Responsibilities:

• Work closely with the EHR Program Director, EHR PMO Manager, Application Manager, and other project managers to coordinate activities.
• Ensure coordination and communication between NCDHHS and the Office of the State Chief Information Officer (CIO), Department of Information Technology, and the DIT/Enterprise Project Management Office (EPMO)
• Must have 7-years’ experience implementing Hyland OnBase for Large Healthcare Organizations which includes Inpatient and Ambulatory:
• Hyland OnBase Integration to the Epic EHR Modules (Cadence, Prelude, CareLink, MyChart, Resolute) 
• Understanding of Pre-visit Documentation Management, Registration, Clinical Records, Hospital and Professional Billing Services
• Demonstrate experience reviewing manual clinical and business workflows and translating into future state standardize electronic workflows.
• Experience with HL7/API Interfaces and third-party e-faxing software
• Knowledge of end user scanning devices
• Experience with other Health Information Technology (HIT) projects with an emphasis on clinical information systems, and healthcare application interoperability
• Knowledge of relevant privacy regulations such as The Privacy Act, Freedom of Information Act and HIPPA law and 42 CFR Part 2
• Experience in behavioral health-based setting preferred
• Highly proficient knowledge of PMI standards for project management is required, experience with Waterfall and Agile methodologies preferred
• Develop and maintain integrated project plans according to State and NCDHHS IT project management methodology; must have experience with Microsoft Project, MS SharePoint, and MS Visio
• Maintain the scope, schedule, and quality of the project in their specific application areas
• Must have In-depth knowledge of IT project management, IT project budgeting, costing, QA methodologies, processes, and standards
• Familiarly with IT procurements and vendor/contract management
• Advise and coach team members by providing guidance on project issues, key success factors of the project, and lessons learned
• Set clear expectations for team members
• Organize resources within the organization
• Identify and manage issues and risks, assuring appropriate resolution/escalation and mitigation strategies are documented, and status tracked

 

Core responsibilities:

• Guide workflow designs, system build and test, and analyze other technical issues associated with various vendor applications
• Serve as a liaison between organizational needs, third-party vendor staff, and Epic implementation staff
• Work with Epic representatives, third-party vendor staff, organization, and end users to ensure the system meets the organization's business needs regarding the project deliverables and timelines.
• Oversee data migration from legacy systems to OnBase, ensuring data integrity, security, and regulatory compliance throughout the process
• Develop an understanding of operational needs to help set the direction for the organization's workflows with the vendor
• Develop project plans and project artifacts 
• Develop and maintain MS Project Schedules and budgets
• Assist as a stakeholder support liaison for their applications areas assigned
• Identify issues and work with the team to troubleshoot
• Maintain regular communication with Epic and third-party vendor staff representatives, including participating in weekly project team meetings
• Participate in the coordinating of training for end users
• Support Epic and third-party vendors with coordination of system and end user testing.
• Review the status of projects and issues on an ongoing basis with leadership.
• Hold weekly communications with team members to discuss the status of deliverables, shared issues, end‐user concerns, budget, and upcoming milestones
• Develop reports for executive management review, and effectively communicate project status and deliverables to leadership
• Must have strong conflict resolution and management, excellent creative thinking and problem-solving skills, attention to detail, analytical thinking, and organization skills

 

Qualifications:

• Education:
• Bachelor’s degree in information technology, Healthcare Administration, Project Management, or a related field. Master’s degree preferred.
• Experience:
• 7+ years of project management experience in healthcare IT, with a strong focus on document management systems and EHR integrations.
• Proven experience managing large-scale, multi-site implementations, preferably in a state or large public health system.
• Certifications:
• Certified in OnBase Workflow Administrator Professional, or OnBase Administrator Professional 
• PMP (Project Management Professional) or other relevant project management certification.

 

Knowledge, Skills, and Abilities	Amount of Experience
Hyland OnBase Implementation Experience	7 years required
Project Management Experience	7 years required
Health IT experience including clinical	5 years required
Familiarity with HL7 standards and e-faxing software	5 years required
Knowledge of Epic EHR System ( Cadence, Prelude, CareLink, MyChart, Resolute)	5 years required
Knowledge of Pre-visit Documentation Management, Registration, Clinical Records, Hospital and Professional Billing Services	5 years required

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
Epic implementation or operations support experience.	Required	5	Years
Experience with Health Information Technology (HIT) projects with an emphasis on clinical information systems and healthcare application interoperab	Required	5	Years
Develop and maintain project plans according to State and NCDHHS IT project management methodology; must be familiar with Microsoft Project and MS S	Required	5	Years
Highly proficient knowledge of PMI standards for project management is required, experience with Waterfall and Agile methodologies preferred.	Highly desired	5	Years
Certified in OnBase Workflow Administrator Professional, or OnBase Administrator Professional	Required	0
project management experience in healthcare IT, with a strong focus on document management systems and EHR integrations.	Required	7	Years
Hyland OnBase Implementation Experience	Required	7	Years
Familiarity with HL7 standards and e-faxing software	Required	5	Years
Knowledge of Epic EHR System ( Cadence, Prelude, CareLink, MyChart, Resolute)	Required	5	Years
Knowledge of Pre-visit Documentation Management, Registration, Clinical Records, Hospital and Professional Billing Services	Required	5	Years

Questions

No.	Question
Question1	Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2	All work is done remotely with occasional onsite expectation. Do you accept this requirement?
Question3	Candidate must be able to attend a web-based interview. Do you accept this requirement?
Question4	Please list candidate’s email address.
Question5	Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.
Question6	Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?
Question7	Vendor must notify the agency if any portion of the requirements listed in this task order is to be outsourced to other countries. Do you accept this requirement?
Question8	Candidates submitted above the rate of - will not be considered. Do you accept this requirement?
Question9	Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?
Question10	Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate’s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm?
Question11	Please include the years and location for this candidate's Epic experience.