Join our team as a Senior Systems Testing/QA Specialist to lead quality assurance efforts across critical transit and public sector systems. In a hybrid role (up to 3 days onsite), you'll develop test strategies, lead QA planning, and perform functional, regression, integration, and UAT testing. With over 5 years of experience in complex system testing, you'll manage defects, mentor QA staff, and drive test automation initiatives. Ideal candidates bring transit or public sector experience—especially with bus operations systems—and a strong command of tools like Jira, Azure DevOps, and Selenium. A passion for quality and system reliability is essential.

 

Description
The Opportunity: We are seeking a highly skilled and dedicated Senior Systems Testing/QA Specialist to play a pivotal role in ensuring the quality, reliability, and performance of our critical systems, with a strong emphasis on those supporting transit operations, public sector initiatives, and specifically bus operations. You will be instrumental in developing and executing comprehensive test strategies, leading testing efforts, and advocating for quality throughout the software development lifecycle. Your expertise will directly contribute to the seamless functioning of our transit services.

Key Responsibilities:

Lead the planning, design, execution, and oversight of system testing and quality assurance activities for complex applications and integrated systems.
Develop comprehensive test strategies, test plans, test cases, and test scripts based on system requirements and design specifications.
Conduct various types of testing, including functional, regression, integration, performance, usability, and user acceptance testing (UAT).
Collaborate closely with project managers, business analysts, developers, and operational teams to understand project requirements and ensure testability.
Identify, document, and track software defects using established defect management tools, and work with development teams to ensure timely resolution.
Oversee and mentor junior QA team members, providing guidance on testing best practices, tools, and methodologies.
Automate test cases where appropriate, utilizing automation tools and scripting languages to improve testing efficiency and coverage.
Participate in requirements reviews, design discussions, and risk assessments to ensure quality is built into the system from the outset.
Contribute to the continuous improvement of QA processes, tools, and methodologies, recommending and implementing enhancements.
Ensure all testing activities comply with organizational standards, public sector regulations, and industry best practices.
Qualifications:

Minimum of 7 years of progressive experience in Systems Testing or Quality Assurance.
Demonstrated experience testing systems within a Transit Agency is essential.
Proven track record of working on projects for the Public Sector, understanding the unique complexities and compliance requirements.
Direct experience with systems supporting Bus Operations (e.g., dispatch, scheduling, fleet maintenance, fare collection, real-time passenger information systems) is highly preferred.
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
Strong understanding of software development lifecycle (SDLC) and various testing methodologies (e.g., Agile, Waterfall).
Proficiency with test management and defect tracking tools (e.g., Azure DevOps, Jira, ALM, TestRail).
Experience with test automation frameworks and tools (e.g., Selenium, Playwright, Cypress, JMeter for performance testing).
Excellent analytical, problem-solving, and critical thinking skills with meticulous attention to detail.
Exceptional written and verbal communication skills, with the ability to clearly articulate complex technical issues to both technical and non-technical stakeholders.
Ability to work independently, lead testing efforts, and manage multiple priorities in a fast-paced, dynamic environment.
Nice-to-Have Skills/Experience:

ISTQB Certification (Foundation, Advanced Test Analyst, or Test Manager).
Experience with performance testing tools and concepts.
Familiarity with database querying (SQL) for data validation.
Knowledge of accessibility testing standards and tools.

 

Must Haves:

5+ years Leading the planning, design, execution, and oversight of system testing and quality assurance activities for complex applications and integrated systems.
5+ years developing comprehensive test strategies, test plans, test cases, and test scripts based on system requirements and design specifications.
5+ years conducting various types of testing, including functional, regression, integration, performance, usability, and user acceptance testing (UAT).
5+ years identifying, documenting, and tracking software defects using established defect management tools, and work with development teams to ensure timely resolution.


Location: Up to 3 days onsite/ 2 days remote (subject to review)

Public Sector Experience: Preferred

# of submissions/supplier: 1