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LRCVB Network Support Analyst
Pulaski , Arkansas , United States | 2025-06-02 16:23:04

This Network Support Analyst will assist the Network Administrator will be responsible for ensuring the smooth operation of our cutting-edge data, voice, video/digital signage, and wireless systems.

 




ON-SITE

On-Call

Temp- to-Perm:  based on performance.


Must be available to respond to emergency calls outside of normal working hours to include nights, weekends, and holidays, as required. This is a high-reliability position that will require routine monitoring and mitigation tasks for maximum network availability.

This position will play a key role in supporting and enhancing the dynamic tech infrastructure at the Little Rock Convention & Visitors Bureau (LRCVB)! As a vital part of our team, you'll be responsible for ensuring the smooth operation of our cutting-edge data, voice, video/digital signage, and wireless systems. You'll work directly with the LRCVB Network Administrator to assist with core network hardware and software installations and upgrades, reporting, and supporting everything from high-speed Wi-Fi to innovative digital signage and state-of-the-art security monitoring systems. This is your chance to make a real impact while maintaining and optimizing the technology that keeps LRCVB running smoothly!


Minimum Qualifications

Associate’s degree in Computer Science, Information Technology, Network Engineering or a related area, and three (3) years of related experience in maintaining network connected devices and systems or related area and three (3) years of experience in the maintenance and repair of voice and data communications (VoIP) networks, two (2) years of experience in IP addressing, TCP/IP, and Windows OS on work stations and servers with protocols for SIP and PRI trunks to include experience in the installation and maintenance of voice and data telecommunications equipment, systems, and servers or related field. Equivalent combinations of relevant education, certification and experience will be considered.





Required/Desired Skills


SkillRequired /DesiredAmountof Experience
Experience maintaining network connected devices and systemsRequired3Years
Experience maintaining voice and data communications (VoIP) networksRequired3Years
Experience in IP addressing, TCP/IP, and Windows OS on workstations and serversRequired2Years
Experience with protocols for SIP and PRI trunksRequired2Years
Network+ Certification from the Computing Technology Industry Association (CompTIA)Highly desired0
Aruba Certified Mobility Professional or Expert (ACMP/X)Nice to have0
Aruba Certified Switching Professional or Expert (ACSP/X)Nice to have0
Aruba Certified Design Professional or Expert (ACDP/X)Nice to have0
Cisco Certified Network Associate (CCNA)Nice to have0
Cisco Certified Network Professional (CCNP)Nice to have0

Questions


No.Question
Question1What is your candidate's email address?
Question2Have you completed and submitted the Right to Represent form, making sure to do so exactly as instructed? The form is located at https://www.cai.io/media/documents/msp/ar/ar_e-rtr_template.doc.
Question3The hourly Vendor Rate for this position is -. Do you agree to this requirement?
Question4This is an ON-SITE ONLY position. Do you and your candidate agree to this requirement?
Question5The client is interested in making this a temp-to-perm position. Do you and your candidate agree to this requirement?