NC FAST/HSBIA requires the services of a trainer/content developer to support training implementation of Child Welfare System (CWS) modules.

IMPORTANT NOTE: Extensive statewide travel up to 75% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.

The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of the statewide Child Welfare system (CWS). The purpose for this Training Developer is to design and develop practical training and course materials, as well as provide effective and creative classroom and virtual facilitation of training for employees who administer Child Welfare related programs. This position will work closely with the Training Lead, Applications Lead, Development & Testing teams, and subject matter experts.

Minimum requirements include: Experience developing, modifying, and maintaining Captivate, Camtasia, and Word templates, scripts, and PowerPoint, as well as revising training materials for instruction of adult learners.
Preferred skills: SharePoint, JIRA

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
Experience in curriculum design and developing training materials for adult learners	Required	3	Years
Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs.	Required	3	Years
Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials.	Required	3	Years
Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.	Required	3	Years
Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective.	Required	3	Years
Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)	Required	3	Years
Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML	Required	3	Years
Experience in designing and delivering computer-based training instructional design, with learning program design systems.	Required	3	Years
Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications.	Required	3	Years
Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.	Required	3	Years
Experience developing interactive media presentations that enhance the online educational experience	Required	3	Years
Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar.	Required	3	Years
Ability to assist with basic application software and hardware support	Highly desired	0
Must have strong understanding of internet concepts and web technology	Highly desired	0
Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives.	Highly desired	0
Experience evaluating student progress and making recommendations for continued training participation curriculum and .	Required	3	Years
Experienceproviding feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.	Required	3	Years
Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration.	Required	3	Years
Knowledge of and experience with NC FAST and the Medicaid Program in NC	Highly desired	2	Years

Questions

No.	Question
Question1	Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2	Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced outside the country. Do you accept this requirement?
Question3	Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?
Question4	All work must be performed on State premises at the client's discretion. Do you accept this requirement?
Question5	Approximately 25% travel will be required in the performance of the work. Do you accept this requirement?
Question6	LOOKING FOR IMMEDIATE HIRE: Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates available for the duration of the assignment. Do you accept this requirement?
Question7	Budgeting for this position allows for a bill rate of - per hour. Candidates submitted above this amount may not be considered. Do you accept this requirement?
Question8	Please list candidate's email address HERE that will be used when submitting E-RTR.