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Business Analyst - Senior
Summary:
Join our team as a Senior Financial Business Analyst to support Ontario One Call’s CFO Office in enhancing financial operations and internal controls. In a hybrid role (up to 2 days onsite, minimum 1 day/month in Guelph), you’ll document and analyze finance workflows, identify inefficiencies, and recommend improvements across key areas including accounting, budgeting, payroll, and procurement. Collaborating with stakeholders, you’ll drive compliance, efficiency, and reporting excellence. Ideal candidates bring 7+ years of experience in financial process mapping, risk analysis, and report preparation, with strong skills in Visio, BPMN, and JIRA. Public sector or change management experience is an asset.
 
Description

Job Title: Senior Financial Business Analyst

 

Position Summary

 

The Senior Financial Business Analyst will play a critical role in supporting Ontario One Call’s CFO Office by documenting current financial and administrative processes and identifying opportunities for process improvements. This position is central to enhancing internal controls, operational efficiency, and compliance for the financial function.

 

The successful candidate will collaborate closely with the finance team, internal business lines, and key internal stakeholders to analyze workflows, recommend improvements, and facilitate the implementation of optimized processes that support organizational goals.

 

Key Responsibilities

 

·        Lead comprehensive documentation of existing financial and administrative processes within the CFO Office. Create detailed process maps, flowcharts, and process documentation for all finance functions including but not limited to the following functions:

o  Financial Accounting, Reconciliations, and Reporting

o  Capital Expenditures

o  Accounts Receivable and Accounts Payable

o  Budgeting and Forecasting

o  Taxes and Payroll

o  Revenue recognitions

o  Employees reimbursement expenses

o  Procurement – from procure to pay

o  Cash Management

o  Board and Executive Reports – including management vs. GAAP reporting

·        Analyze workflows to identify inefficiencies, bottlenecks, risks, and compliance gaps.

·        Work with internal stakeholders across finance, administration, and other departments to gather requirements and validate findings.

·        Recommend new or enhanced internal controls and process improvements aligned with best practices.

·        Support change management initiatives related to financial process improvements, including communication and training.

·        Prepare clear and concise reports and presentations for senior leadership and executive decision makers.

·        Maintain awareness of best industry practices (including Ontario provincial government practices) regulations, financial policies, and TPA requirements impacting process improvements.

·        Provide a summary report of findings to CFO.

 

Qualifications

 

·        Bachelor’s degree in finance, Business Administration, or related field;

·        Advanced degree or professional certification (CBAP, PMP, CPA) preferred.

·        Minimum 5–7 years of progressive business analysis experience within finance or public sector environments, preferably in senior or lead roles.

·        Strong expertise in process mapping, workflow analysis, and business process improvement methodologies.

·        Deep understanding of financial controls, compliance frameworks, and regulatory requirements.

·        Demonstrated ability to engage effectively with diverse stakeholders, including senior executives.

·        Excellent analytical, problem-solving, and critical thinking skills.

·        Proficient in business analysis tools (e.g., MS Visio, BPMN, JIRA) and Microsoft Office Suite.

·        Strong communication skills, both written and verbal, with the ability to convey complex information clearly.

·        Experience with change management practices is an asset.

·        Knowledge of the Ontario public sector processes is preferred.

 

Competencies

 

·        Strategic Thinking

·        Collaboration and Influence

·        Attention to Detail

·        Adaptability and Flexibility

·        Results Orientation

·        Effective Communication

Deliverables
 
Additional Terms
 
Supplier Comments

MSP Notes 

Must Haves: 

  • 7+years experience creating detailed process maps, flowcharts, and process documentation for all finance functions 
  • 7 + years experience Preparing clear and concise reports and presentations for senior leadership and executive decision makers. 
  • 7+ years experience analyzing workflows to identify inefficiencies, bottlenecks, risks, and compliance gaps. 
  • 7+ years experience utilizing business analysis tools (e.g., MS Visio, BPMN, JIRA) and Microsoft Office Suite. 

Nice to Haves 

  • Project coordination  

Location: Hybrid – max 2 days a week onsite, minimum 1 day a month in Guelph, ON 

Public Sector Experience: Nice to Have