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E Care Analyst
  • Identifying operational requirements and opportunities for improvement.
  • Gathering information by observing workflows, reading company reports, conducting employee interviews, etc.
  • Determining appropriate methods to analyse operations, relevant information, and data.
  • Documenting findings, preparing reports, and making recommendations.
  • Working with managers and employees to implement changes.
  • Training employees to use new systems or follow new processes.
  • Determining the effectiveness of new processes.
  • Establishing and maintaining quality standards.
  • Ensuring compliance with regulatory standards.