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Systems Testing/QA Specialist - Intermediate
Job Title: Systems Testing/QA Specialist - Intermediate
Location: Toronto - Hybrid
Duration: Long-Term



This role is under a hybrid work arrangement and requires working 3 days in the office at 40 St. Clair Ave. West, Toronto and 2 days remote from home office within Ontario. 


·       Collaborates with product managers, product owners, and technical team to develop test strategies and test plans

·       Strong understanding of manual testing practices to support developing manual test scripts, test cases and/or test scenarios

       Assist with planning and creating test data as it relates to each test phase

·       Executes quality assurance and testing activities for various types of testing such as integration testing, functional testing, regression testing, unit testing, load testing, performance testing and accessibility testing

·       Plans and organizes testing efforts in both front-end and back-end application components/environments

·       Communicate test results regularly through reports that summarize test completion and defects found

·       Help with the implementation of the project technical testing strategy and methodology. This includes testing of integration points and interfaces and non-functional requirements (e.g. fail-over, component response times, data integrity, security)

·       Evaluate test results against acceptance criteria to determine successful completion of the sprint increment

·       Defines and measures acceptance criteria for test cases

·       Record all defects/issues in the Cluster’s defect reporting tool (Jira), including detailed descriptions, screenshots, and steps to re-produce

·       Participate in elicitation and business requirement workshop sessions, sprint reviews and/or walkthrough meetings

·       Work with cross-functional teams to ensure quality throughout the agile / iterative solution development lifecycle

·       Conducts post-release / post-implementation testing

·       Supports clients with user acceptance testing (UAT) activities

·       Creates traceability matrix to ensure testing outcomes align with business requirements

·       Coordinate and facilitate regular defect review meetings with Business Analysis’ and Business stakeholders

·       Provide testing and defect status updates in daily scrum stand-ups, team meetings as required

·       Provide weekly report confirming status of assigned tasks


Knowledge Transfer Requirements

·       Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff

·       All design, development, artefacts, and source code, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided

·       Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions

Experience and Skill Set Requirements

Manual Testing Skills/Experience - 65%

·       10+ years experience developing Test Cases/Scripts and Data Requirements, develop test scenarios, test cases for manual testing

·       10+ years experience develop test cases/scripts as well as test data, ensuring all of the Business requirements are met by creating a traceability matrix.

·       10+ years experience developing technical testing strategies / plans

·       10+ years experience testing non-functional requirements (e.g. fail-over, component response times, data integrity, security)

·       10+ years experience executing testing activities for a number of types of testing such as:

o  Integration testing

o  Unit testing

o  Regression testing

o  Functional testing

o  Accessibility testing

o  Non-functional testing

·       Demonstrated experience in developing test plans, test scripts and test data; documenting software defects and tracking resolutions.

·       Experience with User Acceptance Testing and leading initial UAT sessions


Soft Skills - 30%

·       Experience with agile methodology

·       Excellent analytical, problem solving and decision-making skills

·       Excellent communication skills, both written and verbal

·       Excellent meeting facilitation skills to gather requirements

·       Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with mitigations

·       Strong stakeholder management skills

·       Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change requests are complete

·       Experience with User Acceptance Testing and leading initial UAT sessions


Public Sector Experience – 5%

·       Experience in testing enterprise level systems and exposure to ministry QA processes and standards within OPS

·       Previous experience working in Government or Public Sector organizations.

·       Demonstrated knowledge of Public Sector applications, databases and systems while testing

·       Experience working in accordance with policies and procedures of the Ontario Public Service

·       Working knowledge of Accessibility for Ontarians with Disabilities Act (AODA)

·       Experience in quality assurance at the specified experience level

·       Experience in testing Commercial off the Shelf Software (COTS/SaaS solutions), preferably Oracle Siebel Public Sector

·       Working knowledge of SharePoint, .NET Web, Web Services, HTML, JavaScript, VBScript and related scripting technologies for automation

·       Knowledge and experience in the use of test tools and methodologies (Waterfall/Agile/Iterative) 

·       Knowledge and experience in all phases of the Systems Development Life Cycle

·       Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills, verbal and written communication skills and interpersonal skills.

·       Product cycle (functional & non-functional) testing experience

·       Test case & Test Scenario design and review experience (from business requirements)

·       Test case development experience

·       Experience in defect tracking

·       Test scenarios (use-cases) design and review

·       Experience in writing manual/automated test scripts