NCDHHS seeks a Expert Business Analyst tosupport the business case development, process improvement and requirementsanalysis, testing and implementation project for new software solution for NCChild Support Services. Child Support experience reuqired.
Primary tasks include:
• Identify and document stakeholders, dataflows, and current and future state process flows.
• Gather, document, validate, and maintainbusiness, functional, and technical/non-functional solution requirements neededas input to market analysis, software procurement, and solution developmentprocesses.
• Translate client's system requirements intoagile themes, product backlogs, epics, user stories or detailed businessrequirement documents and use cases depending on development approach.
• Work with Product Owner and business subjectmatter experts to groom user stories and define acceptance criteria to ensurethat stories meet the team-defined definition of ready.
• Work with vendor or internal developers andtesters to confirm the functionality meets the story's acceptance criteria.
• Participate in gap analysis and detailedrequirement development efforts.
• Assist the Business/Product Owner in planning,preparing for and conducting user acceptance testing, including developing testscenarios and test cases.
• Perform requirements traceability throughoutthe project lifecycle to support user acceptance testing and productionrollout.
• Assist in the development procurementdocuments such as Requests for Proposals, Requests for Quotes, and Requests forInformation.
• Support vendor proposal evaluation efforts andassist in documenting evaluation results.
• Support process improvement initiatives
• Assist market research for proposed automationprojects.
• Facilitate options analysis and supportbusiness case development for proposed automation projects.
• Document meeting agendas and notes.
• Facilitate meetings, especially those relatedto requirements gathering and UAT.
• Support project manager in maintaining projectartifacts and developing status reports.
• Support the development of surveys, assessmenttools, project methodologies, policies and procedures
• Maintain SharePoint site for each assignedproject
• Perform other analysis and project support tasksas assigned.
| Skill | Required /Desired | Amount | of Experience |
|---|---|---|---|
| Extensive knowledge of business system techniques and testing methodologies for software development | Required | 7 | Years |
| Proven experience with business process design, definition and/or re-design. | Required | 7 | Years |
| Solid understanding of software development lifecycle and Agile, Waterfall and Hybrid development frameworks, including BA role | Required | 7 | Years |
| High proficiency in Microsoft Office products (MS Word, Excel, PowerPoint), SharePoint and Visio | Required | 7 | Years |
| Knowledge creating context, workflow, data flow, and functional decomposition diagrams | Required | 7 | Years |
| Experience in planning & coordinating user acceptance testing including developing and executing test plans, scenarios, and test cases | Required | 7 | Years |
| Experience facilitating small to large meetings | Required | 7 | Years |
| Experience with Child Support programs | Required | 3 | Years |
| Demonstrable analytical skills and attention to detail | Required | 0 | |
| Excellent verbal and written communication skills | Required | 0 | |
| Excellent creative thinking and problem-solving skills | Required | 0 | |
| Working knowledge of Jira and OpenText Application Lifecycle Management (ALM) and Quality Center (QC) | Required | 0 | |
| Experience in development of procurement related documents including RFP, evaluation criteria as well as vendor evaluation | Highly desired | 0 | |
| Experience working for County, State, and/or Federal government | Highly desired | 0 |
| No. | Question |
|---|---|
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? |
| Question2 | All work must be completed on-site unless remote work is approved. Do you accept this requirement? |
| Question3 | Candidate must be able to attend an web camera interview. Do you accept this requirement? |
| Question4 | Please list candidate’s email address. |
| Question5 | Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. |
| Question6 | Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement? |
| Question7 | Vendor must notify the agency if any portion of the requirements listed in this task order is to be outsourced to other countries. Do you accept this requirement? |
| Question8 | Candidates submitted above the rate of - will not be considered. Do you accept this requirement? |
| Question9 | Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement? |
| Question10 | Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate’s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm? |