Loading...

Easy Apply

Please enter a valid email.
Please enter a valid phone number.
Please select a valid country.
Please provide a resume.
You must review and agree before submitting.
Change Management Analyst
Description:

The position directly supports the Director, Strategic Initiatives and Service Excellence to implement the phases of the Ministry's hydrogen action plan, including but not limited to liaising and coordinating with sector stakeholders to grow hydrogen (H2) fueling and vehicle capacity in Alberta, preparing online H2 vehicle informational and educational content, administering the Ride and Drive test-drive program, assessing the impacts of various incentivization policy options, and helping to establish an H2 vehicle pilot program.

Responsible for managing all aspects of implementing a change initiative (such as a new program, service offering or business transformation) from communications, to working with stakeholders, measuring adoption, and reporting on change success. Develops actionable change management strategies that are appropriately scaled and integrated to successfully implement and support the government's hydrogen strategy.

Duties include:
• Conduct follow-up fleet manager readiness surveys and results analysis.
• Coordinate and facilitate stakeholder engagements and discussions to champion, coordinate and maintain awareness of H2 fueling, H2 vehicle technology and H2 supply opportunities.
• Ride and Drive Program scheduling for H2 vehicle test drives, fueling, driving to location, Q&A.
• Support H2 vehicle pilot program development, implementation and evaluation (+ any needed guides/training materials).
• Pilot vehicle deployment and readiness: coordinate with Fleet Management Office.
• Perform stakeholder analysis and assess the impacts and outcomes of various incentivization policies within a user-centric design frame.
• Develop communication plans per audience.
• Arrange for or develop appropriate artifacts and material to support any change activities i.e., training materials, brochures, webpages, etc.
• Represent the Ministry/Program area and foster client and stakeholder relationships.
• Develop key performance indicators to measure the success of adoption and use. Initiate or perform baseline measures.
• Regularly collaborate with, and report to, project leads and senior leadership on the status and progress of the change plan, as well as identify issues, risks, opportunities, and barriers.
• Analyze problems or issues in a systematic way to identify underlying causes for change resistance and employ a range of approaches to generate possible resolutions and holistic solutions.
• Deliver messaging, training, information sessions, etc., on behalf of the program/business area as required.
• Support the client in effectively adopting the desired change and transformation.

Additional information to suppliers
• Per worker model below this is a Hybrid role.
• The successful candidate will require a valid Alberta drivers license (or the boilerplate equivalent).

Working Hours:
• Standard Hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays observed by the Province.
• Work must be done from within Canada, due to network and data security issues.
• It is anticipated the role will be 40% remote (three days per week in the Edmonton office and two days remote). For onsite work/meetings, the GoA does not pay for travel to attend on-site meetings, nor any expenses related to relocation, travel, accommodations, or meals.

Incumbency:
• Net new role

Standard Background check required.
• The Supplier shall, prior to commencement of the Services, provide the Province, on its request and at no cost to the Province, with criminal record checks for the Contingent Resource.

Mandatory Training Courses:
• Once contracted the Contingent Resource will be required to complete all mandatory training which includes but not limited to Freedom of Information and Protection of Privacy Act and Security awareness training.

Equipment requirements:
• The Contingent Resource will require their own equipment. The computer's operating system must be a modern version of Windows or MacOS that is compatible with Azure Virtual Desktop (AVD) and related software for remote access. Windows is preferred due to better compatibility. AVD/remote-related software will be installed on the resource's computer.

Scoring Methodology:
Financial/Pricing: 20%
Resource Qualifications: 30%
Interview Process: 50%

ALL REQUIRED EXPERIENCE SHOULD BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED.
Qualification

Additional Details

  • Payment Terms : Y030 - within 30 days Due net|Y015
  • Maximum Extension Term (Months) : 6
Qualification Assessment
Must Have
Education
Yes/No - Bachelor's degree in a related field
Yes
Work Experience
Duration - Experience conducting change impact analysis.
4
Duration - Experience in a change management role - applying change management principles...
4
Duration - Experience in preparing and delivering training to support organizational...
4
Nice to Have
Professional Licenses/Certification
Yes/No - Change Management ProfessionalTM (CCMPTM) certification
Yes
Yes/No - PROSCI or CCMP certification
Yes
Work Experience
Duration - Direct experience in change facilitation
2
Duration - Experience defining and measuring success metrics and change progress.
2
Duration - Experience developing and implementing effective change plans.
2
Duration - Experience developing and maintaining positive relationships across the organization...
2
Duration - Experience developing change management deliverables including Change Strategy and...
2
Duration - Experience in understanding the impact of policies, processes and procedures on...
2
Duration - Experience leading and facilitating meetings with stakeholders at all levels.
2
Duration - Experience leading change management and communication planning.
2
Points - Experience with communications management, reporting, and change management.
3 (3 - Moderately Strong) of 5 (5 - Expert)