Job Title: Applications/Software Development
Location: Remote
Job Description
Develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the user’s view of applications and/or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document. 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
CANDIDATE SKILLS AND QUALIFICATIONS
| Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. |
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| Years | Required/Preferred | Experience |
| 8 | Required | Strong verbal and written skills in communicating with peers and different levels of users. |
| 8 | Required | Exceptional skills in creating clear, concise, and engaging documentation for technical and non-technical audiences, including but not limited to manuals, instructions, guides, and online help content. |
| 8 | Required | Exceptional skills in working closely with technical teams to understand product details and features, ensuring accurate and relevant documentation. |
| 8 | Required | Proven record and exceptional skills in applying innovative content strategies and the latest creative techniques to simplify complex topics for better understanding. |
| 8 | Required | Exceptional skills in collaborating with the design team to incorporate visual aids (diagrams, videos, animations) into documentation for enhanced clarity. |
| 8 | Required | Exceptional skills with updating and maintaining existing documents to reflect product updates and changes. |
| 8 | Required | Exceptional skills with conducting thorough research and interviews with subject matter experts to ensure technical accuracy. |
| 8 | Required | Exceptional skills to utilize content management tools and adhere to content quality standards. |
| 8 | Required | Exceptional ability to participate in user feedback sessions to improve documentation and user experience |
| 4 | Preferred | Experience authoring documentation in healthcare industry |
| 4 | Preferred | Bachelor’s degree in Technical writing, English, communications or a related field. |