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Software Developer - CRM - Senior
Toronto , Ontario , Canada | 2024-07-19 12:16:57
Responsibilities:
  • Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
  • Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tec

General Skills:
  • Experience in programming and analysis; specialized CRM software package support at the specified experience level
  • Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
  • Experience in structured methodologies for the development, design, implementation and maintenance of applications
  • Experience in design, code, test, debug and document applications
  • Experience in the use of object and/or third generation language development tools
  • Experience in one or more programming languages
  • Experience in application design, latest design patters, deployment and troubleshooting
  • Experience with relational and hierarchical database technologies
  • Experience in the use of information retrieval packages using query languages
  • Experience with one or more communications protocols
  • Experience in structured methodologies for the design, development, implementation and maintenance of applications
  • Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
  • Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
  • A team player with a track record for meeting deadlines CRM Software Development Skills
  • Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
  • Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools
  • Experience with middleware and gateways
  • Expertise in specific tools for CRM software development

Desirable Skills:
  • Knowledge and experience with programming Internet-ready applications
  • Knowledge and experience in rapid application development (RAD) methodologies
  • Knowledge and understanding of Information Management principles, concepts, policies and practices
  • Experience with middleware and gateways
  • Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
  • Ability to provide post-implementation support and resolve any post-implementation technical issues
  • Experience conducting design walkthrough sessions with project team
  • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
  • Ability to provide user and system documentation as required

Experience and Skill Set Requirements
Responsibilities:
  • Required to translate technical systems specifications into working, tested applications.
  • Resolves and troubleshoots technical problems which arise during the use and operation of software packages
  • Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
  • Experience in agile methodologies for the development, design, implementation and maintenance of applications
  • Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
  • A team player with a track record for meeting deadlines
  • Knowledge and understanding of Information Management principles, concepts, policies and practices
  • Experience conducting design walkthrough sessions with project team
  • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
  • Ability to provide user and system documentation as required

Technical Knowledge and Expertise - 65%
  • Experience in architecting, designing, and developing applications using Microsoft Power Platform tools like Power Apps, Power BI, and Power Automate is crucial
  • Building workflows and automation solutions to streamline tasks and processes
  • Proficiency in building model-driven apps using Power Apps
  • Understanding and experience working with Microsoft Dataverse for data management
  • Integrating Power Platform solutions with various data sources, such as SharePoint, SQL Server, Dynamics 365, Azure, etc.
  • Understanding of data connectors and dataflows to connect and transform data from various sources
  • Integrating Power Platform with Azure services for advanced functionalities and scalability
  • Knowledge of Azure Logic Apps, and Azure Service Bus integration knowledge, using Azure Functions to manipulate documents in Azure Blob Storage
  • A deep understanding of Azure AD and experience leveraging SSO with a Power Platform solution for identity management
  • Packaging and deploying Power Platform solutions across different environments using Azure DevOps (Dev, Test, Production)
  • Integrating Power Platform with Microsoft 365 services like SharePoint, Teams, and Outlook
  • Managing environments, security, and permissions within the Power Platform
  • Understanding of Power Platform governance best practices and security implementations
  • Proficiency in coding using languages like PowerApps formula language, JavaScript, TypeScript, .NET, C# (for custom connectors and plugins)
  • Understanding of app design principles, user interface (UI) design, and user experience (UX) considerations

Certifications – 20%
  • Certified in one or more of the below certifications:
  • Microsoft Certified: Power Platform Fundamentals
  • Microsoft Certified: Power Platform Developer Associate
  • Microsoft Certified: Power Platform Solution Architect Expert
  • Microsoft Certified: Data Engineer on Azure

Communication and Leadership Skills – 15%
  • Ability to approach complex issues and solve them efficiently
  • Effectively interact with stakeholders and the development team
  • Collaboration, teamwork, and the ability to work closely with business stakeholders to understand and meet their requirements.
  • Familiarity with Agile, Scrum, or other project management methodologies
  • Providing technical guidance and support to other developers and end-users on the use of Power Platform tools

Must Haves:
Mandatory Skills Candidate Experience (Years) Details
Experience in architecting, designing, and developing applications using Microsoft Power Platform tools like Power Apps, Power Automate, Power BI, and Power Virtual Agents    
Building workflows and automation solutions to streamline tasks and processes    
Understanding and experience working with Microsoft Dataverse for data management    
Integrating Power Platform solutions with various data sources, such as SharePoint, SQL Server, Dynamics 365, Azure, etc.