Responsibilities: Undertakes the design of hosting technology
solutions based on the client?s service specifications, standards,
policies, best practices and cost models, in order to meet client
application business requirement and project/initiative deliverables.
General Skills: Knowledge of integrated networking technologies,
mainframe, midrange server, enterprise storage and SAN, and personal
computer system technologies Knowledge of related best practices, OPS
directory/messaging standards, standard facilities
infrastructure/architecture management, facility service delivery
processes, infrastructures policies, procedures and direction, cost
models and procurement processes, Ability to gather client business
requirements; corporate I&IT information mandates, client information
technology strategic plans, environment and standards Ability to
participate in the development of solutions and provide advice on
short/long term solution service development activities. Knowledge of
leading edge technologies design criteria, security and recovery
procedures, preparation of technical specifications for installation,
testing and performance of integrated, multi-services systems; assess
performance and capacity of existing system making recommendations for
improving performance and develop technical documentation. Experience
planning, migrating, implementing and sustaining large complex system
development projects Knowledge of technology developments, trends and
new products to evaluated application to client short and long term
technology requirements. Basic knowledge of project management
methodology (e.g. PMBOK), analytical tools and processes. Conceptual
and analytical skills to assess and evaluate client needs and conduct
cost/benefit analyses for new technology requirements in planning and
designing solutions. Experience designing and developing large,
complex, highly available, mission critical server applications
Experience with systems evaluation to assess conditions, technical
performance and capacity of existing systems and determine need and
feasibility of expansion, renovation or replacement Excellent
analytical, problem-solving and decision-making skills, verbal and
written communication skills, interpersonal skills and negotiation
skills, team work skills A team player with a track record for meeting
deadlines

Skills
Experience and Skill Set Requirements

Technical Solution and Development Skills - 40 %
At least 7+ years of experience designing solutions with Oracle Siebel CRM
At least 7+ years of experience designing solutions with Adobe AEM technologies
Experience with developing business design document, functional & non-
functional requirements
Experience with developing high level application flows to support the
business requirements.
Experience in developing functional design document
Experience in creating detailed process flows, developing high-level
screen designs that map steps within a process to actual views in
software solutions
Experience with solutions and designs with user experience and
accessibility (WCAG/AODA)
Experience conducting user research and usability testing
Experience developing user personas and user journey maps
Experience analyzing user feedback and designing solutions to address
user issues and pain points
Experience creating wire frames and high-fidelity mockups with UI
prototyping software such as Figma or Adobe XD
Experience researching and applying industry best practices
Demonstrated experience in developing use cases (business/system),
identifying and documenting business rules
Demonstrated experience with the creation and analytical process of
business requirement documents
Demonstrated experience in identifying risk and providing solutions
Demonstrated experience with creating quality assurance plan and
writing test cases

Technology Skills - 35%
7+ years of experience in Siebel Solution implementation
7+ years of experience in Adobe AEM Solution implementation
Demonstrated experience with change management methodologies
Demonstrated experience with documenting test strategies, scenarios,
plans for user acceptance testing (UAT)
Demonstrated experience in creating and updating business architecture artefacts
Demonstrated experience with rational unified process (RUP)
Experience in developing application view visibility and CRUD (create,
read, update, delete) matrix
Experience with developing application screen mock-ups and screen
flows; translate screen design and workflows into Wireframes and or
prototype

Soft Skills - 20%
Strong communication skills; both written and verbal
Ability to develop and present new ideas and conceptualize new
approaches and solutions
Excellent interpersonal relations and demonstrated ability to work
with others effectively in teams
Demonstrated ability to work with functional and technical teams
Demonstrated ability to participate in a large team and work closely
with other individual team members
Proven analytical skills and systematic problem solving
Strong ability to work under pressure, work with aggressive timelines,
and be adaptive to change
Demonstrated ability to work well and communicate effectively with
clients; bridging client business requirements to technical team

Public Sector Experience - 5%
Experience with Public Sector Transfer Payment (Grant) Model would be an asset.
Experience with ensuring that corporate QA standards are followed and
maintained would be an asset.