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Software Developer - CRM - Senior
Summary:
Join our team as a Senior Siebel Developer to lead the design, configuration, and integration of complex CRM solutions. You'll bring over 10 years of hands-on experience in Siebel development, including Siebel IP18+, EIM/EAI, and integrations with platforms like Adobe AEM and J2EE. Working in a hybrid environment (3 days onsite, 2 remote), you’ll develop web templates, configure workflows, and support Open UI customization. The role also involves OBIEE/Power BI report development and collaboration with cross-functional teams. Ideal for professionals with strong technical acumen, communication skills, and a background in public sector CRM or grants management solutions.
 
Description
Responsibilities • Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests. • Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tec General Skills • Experience in programming and analysis; specialized CRM software package support at the specified experience level • Ability to collaborate with IT Professionals throughout the Software Development Life Cycle • Experience in structured methodologies for the development, design, implementation and maintenance of applications • Experience in design, code, test, debug and document applications • Experience in the use of object and/or third generation language development tools • Experience in one or more programming languages • Experience in application design, latest design patters, deployment and troubleshooting • Experience with relational and hierarchical database technologies • Experience in the use of information retrieval packages using query languages • Experience with one or more communications protocols • Experience in structured methodologies for the design, development, implementation and maintenance of applications • Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts • Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills • A team player with a track record for meeting deadlines CRM Software Development Skills • Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation • Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools • Experience with middleware and gateways • Expertise in specific tools for CRM software development Desirable Skills • Knowledge and experience with programming Internet-ready applications • Knowledge and experience in rapid application development (RAD) methodologies • Knowledge and understanding of Information Management principles, concepts, policies and practices • Experience with middleware and gateways • Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging • Ability to provide post-implementation support and resolve any post-implementation technical issues • Experience conducting design walkthrough sessions with project team • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards • Ability to provide user and system documentation as required
Skills
Experience and Skill Set Requirements

Siebel Development Skills - 40 %

·        10+ years of experience with Siebel technical configuration/ design / development / integration

·        5+ year of experience of Siebel integration with Adobe AEM, J2EE and etc.

·        5+ year of experience with Siebel EIM/EAI.

·        3+ years of experience with Siebel IP18+ with a focus on configuring / developing.

·        Experience with Assignment Manager, Business Rules, Workflow, Applets, Views, Screens, Code/Scripts and related Siebel Business Layer objects.

·        Experience with Siebel Tools Software and editing Siebel Web Templates.

·        Experience in using Siebel Open UI specific classes and Methods.

·        Demonstrated possession of Siebel 8.x or above certification.

·        Experience in Siebel Open UI Architecture (Physical Model, Presentation Model) and OOTB OUI file structures and limitations.

·        Experience in UI integration (embedding external application in Siebel, Exposing Siebel in External application)

 

Report Development Skills - 35%

 

·        Experience in OBIEE and PowerBI report development

·        Experience in HTML 5, Cascading Style Sheet, JQuery and JavaScript

·        Working knowledge of Open UI Concepts-PM, PR, Manifest File and Mapping files

 

 Soft Skills- 20%

 

·        Strong communication skills; both written and verbal

·        Ability to develop and present new ideas and conceptualize new approaches and solutions

·        Excellent interpersonal relations and demonstrated ability to work with others effectively in teams

·        Demonstrated ability to work with functional and technical teams Demonstrated ability to participate in a large teams and work closely with other individual team members

·        Proven analytical skills and systematic problem solving

·        Strong ability to work under pressure, work with aggressive time lines, and be adaptive to change

·        Displays problem solving and analytical skills, using them to resolve technical problems

 

Public Sector Experience- 5%

 

·        Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset

·        Experience with Grants Management would be an asset.

Supplier Comments

Closing Date/Time: 2025-07-04, 4:00 p.m. EST

Max submission: 1 (one)

Hybrid: 3 Days onsite / 2 days remote

 

Must Have:

·        10+ years of experience with Siebel technical configuration/ design / development / integration

·        5+ year of experience of Siebel integration with Adobe AEM, J2EE and etc.

·        5+ year of experience with Siebel EIM/EAI.

·        3+ years of experience with Siebel IP18+ with a focus on configuring / developing.

·        Strong communication skills; both written and verbal

·        Ability to develop and present new ideas and conceptualize new approaches and solutions

 

Nice to have:

·        Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset

·        Experience with Grants Management would be an asset.