Summary:

Join our team as a Network Administrator to support and optimize the Texas State Library and Archives Commission’s network infrastructure. This role includes managing Windows Server environments, Microsoft 365 services, virtualization platforms, and Cisco/Meraki networking equipment. You'll configure and support TCP/IP services, VPNs, firewalls, VoIP, and wireless systems while ensuring performance, security, and compliance. Ideal candidates bring 3+ years of hands-on network administration experience, strong troubleshooting skills, and familiarity with tools like PRTG and ManageEngine. Onsite work in Austin, TX is required, along with timely reporting, documentation, and after-hours support as needed for network reliability.

 

DESCRIPTION OF SERVICES

Texas State Library and Archives Commission requires the services of 1 Network Administrator 1, hereafter referred to as Candidate(s), who meets the general qualifications of Network Administrator 1, Networking/Telecommunications and the specifications outlined in this document for the Texas State Library and Archives Commission.

All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas State Library and Archives Commission  and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas State Library and Archives Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).

 

Job Summary

The Network Administrator is responsible for installing, configuring, maintaining, and supporting the organization’s network infrastructure, including local area networks (LANs), wide area networks (WANs), wireless networks, and Internet systems. This position ensures network availability, performance, and security by monitoring, maintaining, and troubleshooting network hardware, software, and related systems.

 

Key Responsibilities

• Administer and manage Windows Server environments (2012 or later) within an Active Directory domain.
• Manage Microsoft 365 services including user provisioning, mailbox administration, Teams, and SharePoint support.
• Configure and support TCP/IP core services including LDAP, DHCP, DNS, and SMTP.
• Manage access control lists, Group Policy Objects (GPOs), file and print services, and automation platforms.
• Provide operational support for VOIP-based phone systems and imaging/document management systems.
• Install, configure, and maintain Cisco networking hardware including routers, switches, firewalls, and VPNs.
• Administer Meraki wireless infrastructure and support LAN/WAN infrastructure, wireless access points, and telecommunications systems.
• Monitor network performance and health using tools such as PRTG, MRGT, and ManageEngine; troubleshoot and resolve issues to minimize downtime.
• Maintain network support software; perform hardware and software updates and upgrades.
• Prepare documentation for audits, compliance, and internal reporting.
• Perform tuning and capacity planning to enhance network performance and scalability.
• Coordinate the development, implementation, and maintenance of network security measures.
• Provide user training and technical support as needed; prepare and deliver training courses on network utilities and systems.
• Assist with evaluating new or upgraded hardware/software and report on potential benefits and risks.

 

Other Requirements

• Weekly progress reports of work completed and current priorities.
• Timely response and resolution of incidents and requests
• Maintenance of up-to-date system and network documentation
• Status updates on identified risks, challenges, and upcoming maintenance activities
• Criminal history check required of successful candidate
• Must complete the required IT Security training; certificate of completion must be provided to TSLAC
• May include occasional after-hours support for scheduled maintenance or urgent incidents

 

II.  CANDIDATE SKILLS AND QUALIFICATIONS

 

Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years	Required/Preferred	Experience
3	Required	Network Administration or Support Roles
3	Required	Strong knowledge of Microsoft server environments, Microsoft 365, and virtualization platforms (eg., VMware, Hyper-V).
3	Required	Hands-on experience with Cisco and Meraki network equipment and VoIP systems
3	Preferred	Documenting and supporting compliance-driven IT environments
3	Preferred	Administering and managing Windows Server environments (2012 or later) within an Active Directory domain
3	Preferred	Managing access control lists, Group Policy Objects (GPOs), file and print services, and automation systems. Support imaging/document management systems. Provide operational support for VoIP-based phone systems
3	Preferred	Configuring and supporting core TCP/IP services such as LDAP, DHCP, DNS, SMTP
3	Preferred	Working within virtualized environments (e.g., VMware, Hyper-V) to support system uptime and scalability
3	Preferred	Administering Cisco networking equipment including routers, switches, firewalls, and VPN infrastructure
3	Preferred	Supporting internal LAN/WAN infrastructure, wireless access points, and all telecommunications systems
3	Preferred	Administering and troubleshooting Meraki wireless infrastructure. Monitor and analyze network performance using tools such as PRTG, MRGT, and ManageEngine
3	Preferred	Performing software and hardware updates, upgrades, and proactive troubleshooting to minimize downtime
3	Preferred	Providing documentation and reporting as required for audits, compliance, and internal use
3	Preferred	Maintaining Microsoft 365 services including user account provisioning, mailbox management, Teams, and SharePoint

 

III.  TERMS OF SERVICE
 

Services are expected to start 07/21/2025 and are expected to complete by 08/31/2025. Total estimated hours per Candidate shall not exceed 40 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.

 

IV. WORK HOURS AND LOCATION
 

Services shall be provided during normal business hours unless otherwise coordinated through the Texas State Library and Archives Commission. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed.

The primary work location(s) will be at 1201 Brazos Street, Austin, TX 78701. The working position is On Site. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas State Library and Archives Commission will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.

The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas State Library and Archives Commission.

 

V.  OTHER SPECIAL REQUIREMENTS

 

Required Qualifications and Experience

• Minimum 3 years of experience in network administration or support roles.
• Strong knowledge of Microsoft server environments, Microsoft 365, and virtualization platforms (e.g., VMware, Hyper-V).
• Hands-on experience with Cisco and Meraki network equipment and VoIP systems.

 

Preferred Qualifications and/or Experience

• Minimum of three (3 )years of experience in the following:
  • Documenting and supporting compliance-driven IT environments.
  • Administering and managing Windows Server environments (2012 or later) within an Active Directory domain. Maintain Microsoft 365 services including user account provisioning, mailbox management, Teams, and SharePoint.
  • Configuring and supporting core TCP/IP services such as LDAP, DHCP, DNS, SMTP.
  • Work within virtualized environments (e.g., VMware, Hyper-V) to support system uptime and scalability. 
  • Administering Cisco networking equipment including routers, switches, firewalls, and VPN infrastructure.
  • Supporting internal LAN/WAN infrastructure, wireless access points, and all telecommunications systems.
  • Administering and troubleshooting Meraki wireless infrastructure. 
  • Monitoring and analyzing network performance using tools such as PRTG, MRGT, and ManageEngine.
  • Performing software and hardware updates, upgrades, and proactive troubleshooting to minimize downtime. 
  • Providing documentation and reporting as required for audits, compliance, and internal use.

 

Knowledge, Skills, and Abilities

• Proficiency in network monitoring tools and troubleshooting methodologies.
• Familiarity with network operating systems, performance monitoring, and security practices.
• Ability to analyze support statistics, prepare reports, and recommend appropriate solutions.
• Knowledge of imaging/document management systems and telecommunication technologies.
• Ability to work collaboratively and independently, with strong problem-solving and communication skills.

 

Environmental/Physical Conditions

• Weekly progress reports of work completed and current priorities.
• Timely response and resolution of incidents and requests
• Maintenance of up-to-date system and network documentation
• Status updates on identified risks, challenges, and upcoming maintenance activities
• Criminal history check required of successful candidate
• Must complete the required IT Security training; certificate of completion must be provided to TSLAC
• May include occasional after-hours support for scheduled maintenance or urgent incidents

 

Reporting Relationships

• Reports to the IT Operations Manager 
• Will collaborate with other IT staff and provide documentation and updates as required