Under general supervision, designs, codes, tests, modifies and debugs computer software.
Georgia Tech Research Institute (GTRI) is looking for an Atlassian administrator to configure, manage, and enhance Jira and Confluence, including native functionality as well as researching, testing, and implementing plugins. The Atlassian administrator will be responsible for understanding the current process, gathering requirements, investigating potential solutions, analyzing impact, communicating with stakeholders, and implementing solutions.
This role provides challenging opportunities and ample room for critical thinking in building extensible solutions that meet the unique needs of our clients while scaling out to support the daily collaboration of the entire organization. The position will be based out of Atlanta, Georgia. We are open to fully remote candidates as long as they reside in the US.
*Candidate must be a US CITIZEN to be considered for this position.
Primary Responsibilities
o Collaborate with customers, other Business Analysts, and cross-functional teams to collect requirements and develop solutions to support the daily needs of a rapidly growing business.
o Research, test, and implement plugins for Jira, Confluence, and Bitbucket.
o Develop interfaces between external tooling and Jira/Confluence infrastructure.
o Manage complex Jira workflows, screen schemes, permission schemes, and notification schemes.
o Document requirements, solutions, as well as user and support reference guides.
o Develop specifications and test plans associated with new features or modifications.
o Confer with and provide support to technical group.
o Provide communications link between user and technical group.
o Provide ongoing user support including troubleshooting and resolution of issues.
o Perform other related duties as assigned.
Minimum Requirements
oExperience in setting up and supporting Atlassian Tools (Jira, Confluence, etc.).
oBasic SQL and JQL query experience.
oExperience customizing workflows, setting up dashboards, and generating reports.
oBasic knowledge and understanding of the software development cycle.
oExcellent problem solving skills and demonstration of critical thinking.
oStrong written and verbal communication skills.
Preferred Skills
oAbility to automate and extend base Jira/Confluence functionality, including scripting.
oDesign and develop customizations and plugins.
oExperience developing custom plugins using Java for Jira 9.x and Confluence 9.x.
oExperience using/extending REST API using Java for Jira and Confluence.
oKnowledge of Single Sign On protocols such as SAML, SAML2.
oFamiliarity with Git and branching models or other source control repositories.
Length of Contract
6 months with potential to extend
Required/Desired Skills
| Skill | Required /Desired | Amount | of Experience |
|---|
| Proven Atlassian administration experience configuring, managing, and enhancing Jira and Confluence. | Required | 3 | Years |
| Experience in setting up and supporting Atlassian Tools (Jira, Confluence, etc.). | Required | 3 | Years |
| Basic SQL and JQL query experience. | Required | 3 | Years |
| Experience customizing workflows, setting up dashboards, and generating reports. | Required | 3 | Years |
Questions
| No. | Question |
|---|
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement? |
| Question2 | What is your candidate's email address? |
| Question3 | If selected for engagement, your candidate's hourly Pay Rate must be at least -. Your candidate can be paid more; however, the hourly SRP Rate cannot exceed -. Do you agree to these requirements? |
| Question4 | The maximum mark-up for this engagement’s SRP rate is 35%. To be competitive on pricing, a mark-up below the 35% threshold is suggested. Do you agree to propose a mark-up at or below 35%? |
| Question5 | This assignment is contingent upon customer renewal and availability of adequate funding. Do you agree to this requirement? |
| Question6 | If selected for engagement, your candidate will be expected to start no later than 2 weeks (10 business days) after the client's selection date? Do you agree to this requirement? |