Ontario Public Service seeks a Senior QA Specialist (Hybrid – 3 days onsite, Guelph) to support Bill 5 and related Salesforce Public Sector Solutions (License & Permit) projects. Role involves leading and executing manual/automated testing, UAT, AODA, vulnerability, functional, non-functional, and regression testing. Responsibilities include creating test strategies, plans, scripts, and data; coordinating test teams; using Azure DevOps, Salesforce UI/backend testing, Microsoft Visio/Project, and Miro boards. Requires 8+ years QA experience, 1–2 years Salesforce Public Sector Foundation testing, Agile/Scrum expertise, and knowledge of Ontario Digital Service Standards. Interviews: Sept 2–3. One candidate submission permitted.

 

Description


To respond to the priorities of the Government of Ontario through the passage of the Bill 5, Protect Ontario by Unleashing Our Economy Act 2025, the resource may be partially assigned to Bill 5 related projects or initiatives on an as needed basis.



This is a hybrid work position - 3 days a week in Guelph office at 1 Stone Rd W.



Responsibilities: Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests). The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems

Skills
Experience and Skill Set Requirements
General Skills:

 

Demonstrated experience in planning, organizing and implementing testing efforts at the specified experience level
Knowledge of structured methodologies for the development, design, implementation and maintenance of applications
Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases
Knowledge and experience in the use of automated test tools and version control systems on one or more platforms
Demonstrated experience executing functional tests, non-functional tests and systems level integration tests
Demonstrated experience supporting user acceptance testing and participating in UAT activities
Demonstrated experience with quality assurance principles, practices, tools and structured methodologies
Demonstrated experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation
Demonstrated experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
Knowledge and experience in all phases of the Systems Development Life Cycle
Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills
A team player with a track record for meeting deadlines
Knowledge of one or more automated testing tools
 

Desirable Skills:

Knowledge and experience in at least one programming language
Demonstrated experience in the use of information retrieval packages
Knowledge and understanding of testing methods in an object-oriented environment
Knowledge and understanding of Information Management principles, concepts, policies and practices.
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
 

Must Have

1-2 years of Salesforce Public Sector Foundation (License and Permit) testing
Demonstrated experience with Salesforce, DevOps, Microsoft tools including Visio and Project and Miro boards
Demonstrated experience and knowledge of the Ontario Digital Service Standard, Ontario Service Design Playbook and the Digital First Assessment product delivery approach (Pre-Discovery, Discovery, Alpha, Beta, Live)
Knowledge and understanding of digital product development, implementation and management
Demonstrated experience in the development of test scripts and user stories
Demonstrated experience testing prototypes and conducting usability testing
Demonstrated experience conducting iterative analysis and testing
Knowledge of user-centered design
Demonstrated experience conducting UAT, AODA and vulnerability testing
Ability to lead and coordinate testing team
 

Knowledge Transfer Requirements:

Knowledge transfer is expected to occur through the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
All design, development and artefacts, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
Dedicated knowledge transfer sessions will be scheduled during the close-out phase of the project to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions.
 

Evaluation Criteria:

Manual Testing Skills/Experience - 45 points (weighted score)

8+ years experience in QA analysis
Experience developing Test Cases/Scripts and data requirements, develop test scenarios, test cases for manual testing
Demonstrated experience conducting iterative testing in Salesforces
Experience developing technical testing strategies/plans
Experience executing testing activities for a number of types of testing such as:
Integrations testing
Unit testing
Regression testing
Functional testing
Accessibility testing
Non-functional testing
Vulnerability testing
Demonstrated experience in developing test plans, test scripts and test data; documenting software defects and tracking resolutions
Demonstrated experience with User Acceptance testing and leading initial UAT sessions
Hands-on skills with Salesforce UI and backend testing
 

Soft Skills - 20 points (weighted score)

Excellent analytical, problem solving and decision-making skills
Excellent communication skills, both written and verbal
Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with migrations
Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change request are complete
 

Agile Experience - 20 points (weighted score)

Experience with Agile scrum methodologies
Demonstrated experience with agile sprint management, bug tracking and testing life cycle management using Azure DevOps
Thorough understanding of SDLC, specifically QA processes in agile development environments
 

Testing - 10 points (weighted score)

Demonstrated experience conducting AODA and vulnerability testing using standard testing tools (e.g. JAWS, NVDA)
Demonstrated experience conducting functional and UAT testing in Salesforce
 

Public Sector Experience - 5 points (weighted score)

Previous experience working in Government or Public Sector organizations



This is a hybrid work position - 3 days a week in Guelph office at 1 Stone Rd W.



Note- Interviews will happen on Sep 2nd and 3rd only, please ensure candidate is available during that time as there will be no rescheduling of interviews



Max no of submission- 1(one)



Must Have

1-2 years of Salesforce Public Sector Foundation (License and Permit) testing
Demonstrated experience with Salesforce, DevOps, Microsoft tools including Visio and Project and Miro boards
Demonstrated experience and knowledge of the Ontario Digital Service Standard, Ontario Service Design Playbook and the Digital First Assessment product delivery approach (Pre-Discovery, Discovery, Alpha, Beta, Live)
Knowledge and understanding of digital product development, implementation and management
Demonstrated experience in the development of test scripts and user stories
Demonstrated experience testing prototypes and conducting usability testing
Demonstrated experience conducting iterative analysis and testing
Knowledge of user-centered design
Demonstrated experience conducting UAT, AODA and vulnerability testing
Ability to lead and coordinate testing team