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GA DHS Process and Tracking Member
Provides business operations support, computer inventory management, and logistical support by email/phone, or onsite. Performs tracking, request approvals, data analysis and report reconciliation. 90% Administrative role. Microsoft Office proficiency.

The position is under direct supervision. Must be local to Metro Atlanta. Position is both onsite and remote. User support by email/phone. *10% Technical role. Driving is required for this position. Some in-state/local travel if needed.

Job Responsibilities
1.Inform submitters of proper requests required for desired services
2.Work closely with NTT Service Technicians and Business Application & Technology staff
3.Help facilitate Division office supply orders using state purchasing processes and procedures
4.Pursue offboarded user hardware and wireless equipment returns
6.Help track large scale technology product deliveries for Special Projects
7.Work closely with internal and external clients to ensure overall success of Unit operations
8.Identify hardware trends and report inventory discrepancies
9.Maintain daily inventory summaries and weekly reports in MS Teams
10.Provide status updates to Unit Manager
11. Assist with fulfilling hardware, peripheral, and special technology requests ensuring prompt deployments
12. Cross reference equipment orders and field requests ensuring shipments are accurate
13. Update inventory systems
14. Review criteria and approve specialized end user computing requests

•2 years of professional work experience
•Proven ability to work independently and within a target driven cohesive team environment
•Ability to multitask in a fast-paced environment
•Strong work ethic, interpersonal, and communication skills
•Detailed oriented and exceptional critical thinking skills
•Proficiency with Microsoft Excel and MS Teams
•Driver's License

Required/Desired Skills

SkillRequired /DesiredAmountof Experience
High school diploma or GED Required0
Experience, which included report writing and data collection, tabulation, computation and analysis.Required1Years
Proficiency with Microsoft Excel and MS TeamsRequired1Years
Detailed oriented and exceptional critical thinking skillsRequired0
Strong work ethic, interpersonal, and communication skillsRequired0
Proven ability to work independently and within a target driven cohesive team environmentRequired0
Ability to multitask in a fast-paced environmentRequired0
Non-technical business administrative supportRequired6Months
Driver's LicenseRequired0


Question1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2Please list candidate's email address.
Question3Candidate must be paid AT LEAST - if selected for engagement. Candidate can be paid more; however, the SRP rate cannot exceed -. Do you accept this requirement?
Question4The maximum mark-up for this engagement’s SRP rate is 35%.  To be competitive on pricing, a mark-up below the 35% threshold is suggested.  Do you agree to propose a mark-up at or below 35%?
Question5This assignment is contingent upon customer renewal and availability of adequate funding. Do you accept this requirement?
Question6The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client’s selection date. Do you accept this requirement?
Question7Onsite Required: Due to the essential nature of the work to be performed, this position REQUIRES the selected candidate to work ONSITE for the duration of the assignment. Candidates will not be permitted to work remotely. Do you accept this requirement?