Non-Clinical - Information Technology - Epic Analyst
Greenville , South Carolina , United States
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2025-02-19 10:06:12
Job Title : Non-Clinical - Information Technology - Epic Analyst
Job Location : 300 E McBee Ave Greenville, SC 29601 - US
Job Tenure : 6+ Months
Descriptions -
Job Title: Epic Willow Analyst
Schedule: Remote ; 5X8. Will need to work EST hours
Potential for conversion after contract
Job Summary:
An "Epic Willow Analyst" is a healthcare IT professional specializing in?configuring, maintaining, and supporting modules within the Epic electronic health record (EHR) system, primarily focusing on managing patient appointments, scheduling, and related workflows within an outpatient clinic setting;?they collaborate with clinicians and administrative staff to optimize system usage and ensure efficient patient care delivery.?
Project Scope:
Supporting implementation of new patient initiatives into new health plans and hospitals
True Analyst duties, no real PM responsibilities although this individual should be self-sufficient. ?
Job Requirements:
- Certified in Willow Inpatient REQUIRED
- High School Diploma/GED
- 2+ years of relevant experience
Key points about Epic Willow Inpatient certification:
Focus on pharmacy workflows:
This certification primarily focuses on the specific functions and workflows related to managing medications for inpatient patients within the Epic Willow system, including order entry, medication administration, drug interaction checks, and more.
Healthcare professionals eligible:
Typically, pharmacists and clinical pharmacy specialists would pursue this certification as it directly impacts their daily medication management tasks within an inpatient setting.
Job Responsibilities:
System configuration:
Customizing the Willow module to align with specific clinic workflows, including appointment types, scheduling rules, patient registration processes, and reminder settings.?
Workflow analysis and design:
Identifying areas for improvement in clinic operations and designing corresponding changes within the Willow system to streamline processes?
End-user training:
Providing training to clinicians and staff on how to effectively use the Willow features for patient scheduling and appointment management?
Issue troubleshooting and resolution:
Identifying and resolving system errors or issues related to patient scheduling and appointment management?
System upgrades and updates:
Implementing new versions of the Willow module and ensuring seamless transition for users?
Collaboration with stakeholders:
Working closely with clinicians, administrators, and other IT teams to gather requirements, address concerns, and ensure system functionality meets clinical needs?
Required skills for an Epic Willow Analyst:
Deep understanding of Epic Willow functionality:
Extensive knowledge of the Willow module features, including appointment scheduling, patient demographics, and practice management capabilities?
Clinical workflow knowledge:
Familiarity with outpatient clinic operations and workflows to effectively translate business needs into system configurations?
Technical proficiency:
Ability to navigate Epic system configuration screens, perform data analysis, and troubleshoot technical issues?
Strong communication skills:
Effectively communicating with clinicians, staff, and IT teams to gather requirements, explain system changes, and address concerns?
Analytical skills:
Ability to analyze data and identify areas for system optimization to improve patient care delivery?