NC FAST requires a Batch Operations Lead to support daily batch operations requirements for NC FAST Operations and Maintenance.

The NC Department of Health and Human Services requires the services of a Batch Lead to act as the primary point of contact with project staff and clients to support the batch operations of assigned projects by analyzing production work flows, making recommendations to improve job schedule performance, providing rapid support during outages, and providing workload automation forecasts. This position is responsible for developing, implementing and managing processes, procedures, work flows and timelines for Batch Operations unit functions, and technical development of solutions using SOS Job Scheduler. Other responsibilities include setting batch processing policies and procedures to ensure that all schedules are met and system generated outputs are delivered to appropriate constituents, including business owners and state and federal agencies, managing the scheduling system, including the insertion of new jobs, modifications of existing jobs and deletions or other changes to task schedules, and ensuring the scheduling software is up to date in terms of releases and patches. This position also works with the technology design team to ensure that the backup and recovery systems are providing the service necessary to meet our service level agreement (SLA) for business continuity, working with application support teams and business owners to determine acceptable levels of service and develop the incident management procedures and ensuring that standardized methods and procedures are used for efficient handling of all changes.

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
Experience providing production support for batch operations for a large IT project.	Required	7	Years
Experience running/creating shell scripts on a UNIX environment; and reviewing log files on a UNIX environment.	Required	7	Years
Experience with Java and Eclipse.	Required	7	Years
Experience with job scheduling software, preferably SOS Job Scheduler.	Required	7	Years
Good communication skills both oral and written and ability to maintain effective working relationships with staff.	Required	0
Experience in a leadership role for batch operations support.	Required	7	Years

Questions

No.	Question
Question1	Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2	Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced outside the country. Do you accept this requirement?
Question3	Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?
Question4	All work must be performed on State premises at the manager's discretion. Do you accept this requirement?
Question5	Some local travel may be required in the performance of the work. Do you accept this requirement?
Question6	LOOKING FOR IMMEDIATE HIRE: Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates available for the duration of the assignment. Do you accept this requirement?
Question7	Pay will be between 60 and 72.5 based on the candidate’s level of experience.