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Storage Analyst - Senior
Description:

Project Name: Cloud Data Platforms

Scope:
The Data and Content Management Division uses a one-government approach to information and privacy governance, decision-making, and service delivery across the Government of Alberta (GoA) balanced with individual client needs. This facilitates enhanced data access, collaboration, reduction in data duplication, and innovation to ensure effective and efficient services across the government to provide better services to Albertans.

The Data Centre of Excellence requires a resource to support the design, development and implementation of cloud platforms and applications to enable the GoA to better leverage its data assets support implementation of the GoA Data Strategy. Working within a team, this resource is an expert and plays a key role in ensuring that these cloud systems are designed, developed, operated and maintained for use across ministries and with external stakeholders. This role will enact the pillars of the Data Strategy by using data to benefit Albertans.

The successful candidate will be a Storage Analyst / Platform Analyst / Platform Developer with a diverse range of technical skills and experience in working in multi-faceted roles. The role may have aspects of any or all the following: cloud platform administration, cloud architecture design and integration, security and compliance, ITIL-based service management, ServiceNow application development and configuration, Agile delivery and DevOps practices, data governance and metadata management and stakeholder engagement and user support.


Duties:

The primary responsibilities for Data Platform Analyst are (but not limited to):
• Lead system implementation and design and architecture for the development, enhancements, and maintenance of Cloud Data Platforms (Azure, Snowflake. Databricks) and other key cloud services (ServiceNow, Open Government Portal, Cloudera, etc.) to ensure the system design meets business requirements.
• Design, build, and customize ServiceNow applications and workflows to support business requirements, including custom modules, custom portals, forms, and automated processes.
• Design and implement integrations between ServiceNow and other GoA systems using APIs (REST/SOAP), scripting, connectors, or the Integration Hub.
• Support the design and build scalable, reliable and automatable data infrastructure, tooling, CI/CD pipelines to improve GoA’s data product delivery, analytics and data science teams using cloud platforms (Azure/ AWS/ GCP/Snowflake) and big data technologies.
• Deliver data platform management and administration including system performance, scheduled jobs, upgrades, user access, and license management.
• Configure and tune cloud-based tools to manage cost, security, and compliance for the environments. Working across a myriad of technology stacks in Azure, Cloudera, Snowflake etc.
• Provide services to support data privacy and security in adherence to enterprise policies (access control, security policies across platforms, etc.).
• Collaboration with other Team members to improve and optimize Cloud and On-premise Infrastructure systems including scalability, reliability, performance, capacity, availability and disaster recovery.
• Contribute to defining and establishing an Enterprise Data Strategy in GoA and be actively involved in the design of modern data platform features and functionalities.
• Participate in sprint planning, version control (e.g., Git), CI/CD pipelines, and automated testing to deliver incremental improvements and maintain platform(s) stability.
• Document configurations, processes, known issues, and solutions to support knowledge transfer, operational readiness, and onboarding of team members.
• Support projects to address the implementation of data product delivery components of the Data Strategy.

Equipment Requirements:
• Resource will require own equipment

The resource must provide their own computer and related equipment. The computer's operating system must be a modern version of Windows or macOS that is compatible with Azure Virtual Desktop (AVD) and other related software for remote access. Windows is preferred due to better compatibility. AVD and related software will be installed on the resource's computer.

The fixed rate quoted must be inclusive of all overhead, office space and equipment, including supplies, administrative burden, mark-up and all other costs to perform the Services for the duration of the Contract.

Working Hours:
• Standard hours of work are 08:15 – 16:30 Alberta time, Monday through Friday, excluding holidays observed by the Province. However, due to time-sensitive deliverables, there may occasionally be requests for work outside of standard hours or limited overtime, as needed to meet critical deadlines
• Work must be done from within Canada, due to network and data security issues.
• The role will be remote, however in the event of an onsite meeting, the GoA does not pay for travel to attend on-site meetings, nor any expenses related to relocation, commuting, housing/accommodation, food/drink.

Notes on Location:
• Resource will work remotely, though must be available for onsite meetings when required.
• This resource will primarily work remotely; however, the resource may be required to attend meetings or work sessions in office on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected duration of any such meetings or work sessions. However, time to travel and any associated expenses to and from Edmonton and/or travel within Alberta will be at no cost to the Province.
• Onsite meetings include but are not limited to strategic, analytical, and technical discussions, meeting with team members, senior managers, directors, executive directors, and business clients. Frequency of meeting could be up to 3-4 times per fiscal year. Actual onsite attendance may be negotiable, particularly if resource lives outside Alberta.


Incumbency:
• This is a net new role.

Background Check Required:

Standard Background Check:
• The Supplier shall, prior to commencement of the Services, provide the Province, on its request and at no cost to the Province, with criminal record checks.

Mandatory Training Courses:
• Once hired the resource will be required to complete all mandatory training which includes but not limited to Freedom of Information and Protection of Privacy Act and Security awareness training. There may also be some optional courses as well.

Anticipated Interviews Dates
• will be held between (July 14- July 16)
Refer to the Job Posting attachments for the proposed form of contract applicable to this Contingent Resource Request

Scoring Methodology:
Financial/Pricing: 20%
Resource Qualifications: 20%
Interview Process: 60%

SUBMISSION MUST INCLUDE:
• RESUME
• ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED.
• EACH JOB/PROJECT MUST CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYYY to MMM/YYYY.
• RESOURCE REFERENCES
o Three references, for whom similar work has been performed, must be provided. The most recent reference should be listed first. Reference checks may or may not be completed to assist with scoring of the proposed resource.
Enable Skills-Based Hiring No Qualification

Additional Details

  • Payment Terms : Y030 - within 30 days Due net|Y015
  • Maximum Extension Term (Months) : 12
Qualification Assessment
Must Have
Education
Yes/No - Bachelor degree in Computer Science, IT or related field of study.
Yes
Work Experience
Duration - Automate routine tasks using Azure Automation, Terrafom, PowerShell, GitHub/GitHub....
5
Duration-Exp designing, deploying, managing & monitoring Azure cloud infrastructure, incl...
5
Duration - Experience customizing ServiceNow widgets, pages, and components.
5
Duration - Experience integrating enterprise systems using REST/SOAP/Glide APIs or other...
5
Duration - Experience scripting, developing custom modules, and configuring workflows within...
5
Duration - Proficiency in front-end web development technologies: JavaScript, HTML, CSS, Angular...
5
Nice to Have
Travel/Flexible Schedule
Yes/No - Able to work evenings and/or weekends and/or during blocktime/change windows outside of...
Yes
Yes/No - Willingness to attend onsite meetings in Edmonton when required
Yes
Work Experience
Duration - Experience creating user training materials, technical documentation, and platform...
4
Duration - Experience designing and developing intuitive and visually appealing Service Portals.
5
Duration- Hands on experience working in a complex environment requiring prioritization of ...
4
Duration- Hands on experience working in a multi-team IT support environment providing ...
4