Description
The two (2) Senior Technical Leads will be tasked by the Senior PM to organize and support the efforts needed to identify gaps, risks, and challenges that must be addressed to complete the NG 9-1-1 deployment by December 2025. The Senior Technical Leads' responsibilities include, but not limited to:
Responsibilities
Coordinate and facilitate conference bridge with each NG 9-1-1 vendor, PSAP, Cal OES, and other stakeholders as necessary, to complete pre-migration testing and migration of OSP traffic at each PSAP.
Direct and provide leadership to all NG 9-1-1 vendors, PSAPs, and stakeholders for pre-migration and migration.
Communication with the PSAPs to include pre-migration schedule, migration schedule, updated plans and status of NG 9-1-1 pre-migration and migration project.
Develop reference models of the NG 9-1-1 system and maintain the NG 9-1-1 system information needed to update the CA 9-1-1 Strategic Plan and Operations Manual.
Provide data and make recommendations to define policies and procedures to guide technology decisions for NG 9-1-1 by gathering data and input from the PNSP and RNSPs.
Identify opportunities to improve the schedule by recognizing key interdependencies, anticipating critical milestones, gating items that will prevent or disrupt the NG 9-1-1 pre-migration and migration plans.
Ensure OSP migration is achieved across the NG 9-1-1 system by participating in testing, planning, and validation of the pre-migration and migration plans.
Participate in meetings with PNSP, RNSPs, stakeholders, and Cal OES.
Provide Cal OES all data related to NG 9-1-1 vendors, PSAPs, and stakeholders during pre- migration and migration plans.
Suggest updates to the pre-migration and migration processes that will improve efficiency.
Identify and report any gaps and/or resource challenges with the NG 9-1-1 vendors, PSAPs, and stakeholders.
Mandatory Qualifications
Minimum of eight (8) years of experience aligning IT systems with organizational business processes. At least five (5) years of that experience must have been in a lead capacity.
Possession of a bachelor's degree in an IT-related or Engineering field.*
*Additional qualifying experience may be substituted for the required education on a year-for-year basis.
Desirable Qualifications
Minimum of five (5) years of experience with complex IP networks that deliver voice and other data elements.
Minimum of five (5) years of experience with project planning and analysis, milestone tracking, and status reporting.