Job Title: Non-IT Recruiter (Contract-to-Hire)
Location: Charleston, WV (Onsite)
Employment Type: Contract-to-Hire

Job Summary:

We are seeking an experienced Non-IT Recruiter to manage full-cycle recruitment for non-technical roles, with a focus on customer retention and talent acquisition. The ideal candidate will be responsible for sourcing, screening, and onboarding qualified candidates while ensuring a smooth hiring process aligned with organizational goals.

Key Responsibilities:

Talent Acquisition & Recruitment:

• Manage end-to-end hiring for non-IT roles, specializing in customer retention and related positions.

• Source, screen, and shortlist candidates through resumes, applications, and initial phone interviews.

• Post and optimize job descriptions on social media, career websites, and job portals.

• Attend and host job fairs to engage with potential candidates.

Recruitment Strategy & Metrics:

• Develop and execute effective recruitment strategies to attract top talent.

• Track and analyze hiring metrics (time-to-hire, time-to-fill, source of hire).

• Promote the company’s employer brand by highlighting workplace culture and benefits.

Compliance & Collaboration:

• Ensure adherence to employment laws and regulations.

• Work closely with hiring managers to understand non-technical role requirements.

• Resolve recruitment challenges and provide data-driven hiring recommendations.

Required Skills & Qualifications:

• Proven experience in non-technical recruitment (customer service, retention, or related fields).

• Strong knowledge of non-IT job functions and hiring best practices.

• Proficiency in Applicant Tracking Systems (ATS) and recruitment tools.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Familiarity with employment laws and compliance standards.

• High school diploma or equivalent (Bachelor’s degree in HR or related field preferred).