About the Role

BuzzClan is seeking an experienced Head of HR to lead our human resources operations across our offices in India, US, and Canada. This leadership position will be based at our Mohali office and requires working on-site. The ideal candidate will work primarily in the US time zone, though UK shift hours may be considered.

Primary Responsibilities

• Provide strategic leadership for all HR operations and initiatives across our global offices
• Lead and develop a team of back-office HR staff based in India
• Establish and maintain operational excellence in all HR functions
• Oversee benefits administration and optimization across regions
• Develop, implement, and maintain standard operating procedures (SOPs)
• Create and manage comprehensive HR documentation systems
• Design and execute employee welfare programs
• Manage employee offboarding processes with professionalism and compliance
• Lead HRMS/HRIS implementation, maintenance, and best practices
• Generate and present HR KPI reports to executive leadership

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field; advanced degree preferred
• 7-10 years of progressive HR experience with at least 3 years in a leadership role in company with 200+ employees across various geographies 
• Experience managing HR operations across multiple countries/regions
• Strong knowledge of international employment laws and regulations, particularly for India, US, and Canada
• Proven track record of implementing HR best practices and driving operational excellence
• Experience with HRMS/HRIS systems implementation and management
• Excellent communication skills with ability to work across different cultures and time zones
• Strong analytical and reporting capabilities

Work Location & Schedule

• Position is based in our Mohali, India office and requires on-site presence
• Work schedule aligned with US time zone preferred (evening/night shift in India)
• UK time zone shift may be considered for the right candidate