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Program Manager

Qualifications:

Strategic analysis and project development

Utility services (electric, gas, water, wastewater)

Financial modeling and risk analysis

Business and customer risk assessment

Legal and regulatory frameworks, including tariffs and standards

Contract development and negotiation

Organizational policies and procedures

Cybersecurity protocols and practices

Safety and health programs

 

Building and maintaining long-term relationships with senior-level stakeholders

Managing complex, multi-disciplinary projects with enterprise-wide impact

Problem-solving with customized solutions

Developing and executing account plans

Communicating effectively with internal and external stakeholders

Representing customer goals within the organization

Analyzing and mitigating risks

Documenting decisions and resolutions clearly

Adapting to changing duties and responsibilities

Maintaining confidentiality and professionalism

 

Responsibilities:

• Build and maintain long-term relationships with senior-level decision makers and influencers, particularly within military installations.

• Resolve complex issues with customized solutions involving financial analysis, risk assessment, legal review, and technical utility knowledge.

• Develop detailed rate models with multiple rates and projections for Electric and Gas Cost Adjustments.

• Advocate for customer goals within the organization and facilitate optimal solutions for complex issues.

• Lead and contribute to continuous improvement initiatives, projects, and programs impacting business and military customers.

• Manage relationships with strategic business segments and handle complex contract negotiations related to utility services.

• Partner with internal and external stakeholders to manage complex, multi-disciplined, highly visible customer projects from conception through completion, including strategic analysis, project development, collaboration, negotiations, and implementation.