The EHR PMO Manager, under the direction of the EHR ITProgram Executive and in collaboration with the EHR program director , for theoversight and management of project managers performance and day to dayactivities.The PMO manager's accountabilities are the following:

•  Accountable for the oversight and managementof project managers performance and day to day activities

• Accountable for ensuring that the project managers are ontrack to meet the needs of program director’s required deliverables.

• Accountable for creating and maintaining the staffingplan, org chart, roles, and responsibilities

• Accountable for creating consistent, transparent, andmeaningful standard program reporting template in partnership with the programdirector, executives, project managers, and Epic leaders

• Accountable for acting as an escalation path for theexecutives, leaders, program director, Epic leaders, project managers on theproject management processes, relationship building, conflicts, and otherneeds.

The PMO manager's responsibilities include:

• Responsiblefor people and performance management all the project managers
• Holddaily/weekly communications with the project manager to understand and assistthe project managers on project management (not program-level business ortechnical decisions).
• Ensuresthat there is a baseline schedule for the respective projects managed by theproject managers
• Ensuresthat the project managers are keeping the project schedule, cost, and othercomponents of DIT’s touchdown tool every week by COB every Thursday
•  Reviewand provide input on status reports and metrics project managers prepare beforepublishing.
• Ensuresall PMs are providing status reports in the same format on time to meet theprogram reporting needs
• Settingclear expectations for team members, including project management deliverablesand trackers associated with the respective workstream
• Partnerswith the project director and Epic implementation director to provide specificassistance to the program
• Manage,advise, and coach team members by providing guidance on project issues, keyproject success factors, and lessons learned.
• Reinforcingthe importance of the project together with the executives and the programdirector and providing consistent communication to the project team.
• Managecapacity, demand, and utilization of resources needs
• Buildstrong relationships with the executives, program directors, Project Managers,Analysts, Epic, DIT, and business to influence outcomes.
• Facilitatesmeetings (not regular project meetings) aligned toward critical escalation,conflicts, and resolutions to long-winding and pending challenges
• Createjob descriptions and responsibilities for new hires or backfills
• Participatesin the interview panel to select project managers, analysts, and other criticalroles
• Recommendhiring and rolling off staff in collaboration with the program director,leaders, and staffing plan.
• Travelonsite for a week every month for team collaborations, celebrate victories, andteam building
• Be oncamera during meetings and one-on-one calls for effective collaborations

Education:

Bachelor’s or master’s degree in computer science,information systems, business administration or related field with seven ormore years’ experience in combined (waterfall and agile) environments alongwith applicable certifications such as (not all are required)

• Project Management Institute Certification (PMP, PgMP,PfMP, ACP, etc.)
• Scrum Alliance (CAL, CSP, CSM, CSPO,  or advanced certs)
• Scaled Agile Framework Certification (SAFe – SA or SAFe– SPC)
• Kanban (KCP, AKT, TKP, Kanban-EXP)

 Experience:

• Fifteen or more years of overall experience in IT andbusiness/industry

• Seven years of experience in combined (waterfall andagile) environments

• Five to seven years of leadership responsibilities

Knowledge and Skills

• Experience with one or more agile or traditionalmethodologies (Scrum, Kanban, SAFe, Waterfall etc.).
• Program management skills and experience, plussignificant knowledge of productivity tools with evidence of practicalapplication (which is highly desirable).
• Exceptional leadership skills with the ability to developand communicate the strategic vision, and inspire and motivate staff.
• A distinctive blend of business, IT, financial andcommunication skills. (This is a highly visible position with substantialimpact.)
• Effective influencing and negotiation skills in anenvironment where resources often do not directly control this role.
• Excellent analytical, strategic conceptual thinking,strategic planning and execution skills.
• Strong business acumen, including industry,domain-specific knowledge of the enterprise and its business units.
• Deep understanding of current and emerging technologiesand how enterprises are employing them
• Demonstrated ability to develop and execute a strategicresource plan.
• Excellent verbal and written communication skills,including explaining IT concepts and technologies to business leaders, as wellas business concepts to the PMO staff.

 Key Competencies: