Job Description:
The San Bernardino County Innovation and Technology Department (ITD) Enterprise Infrastructure Division is seeking skilled contractors to join our Network Operations Team on a temporary basis. The contractors will directly support or assist with deployment, troubleshooting, maintenance, inventory/surplus management of network equipment and other duties related to upkeep of network infrastructure. The ideal candidate(s) will have a strong background in networking, with hands-on experience in supporting and maintaining complex network systems.
Key Responsibilities
Network Infrastructure and Project Support
- Assist with deployment and configuration of network devices such as switches and wireless access points. (MDF/IDF Network equipment, switches, and potentially Aruba to Meraki WiFi refreshes)
Troubleshooting and Issue Resolution
- Perform triage of support desk tickets; diagnose and resolve network connectivity issues.
Maintenance
- Assist with performing maintenance of switches and routers, including patching, IOS updates, etc.
Inventory and Surplus
- Wipe/erase configurations from old equipment, updating/maintaining inventory management system, assisting with disposal of surplus equipment.
Monitoring
- Monitor network equipment and WAN circuits, engaging equipment vendors and service providers for problem resolution.
Experience, Skills, Requirements
- Must have 3+ years of hands-on experience working with Cisco/Meraki switches, routers, and related network technologies in an enterprise environment.
- Experience with wireless technologies.
- Strong understanding of network routing protocols, IP addressing, VLANs and other fundamental networking concepts. (OSI, TCP/IP)
- Proficient with network diagnostic tools.
- Understanding of network security principles and firewalls.
- Knowledge of cloud networking is a plus.
- Strong problem-solving and analytical skills.
- Excellent communication and documentation skills.
- Available for occasional after-hours or weekend work.