Join our team as a QA Specialist supporting end-to-end testing of complex systems, including Commercial Off-the-Shelf (COTS) applications like Curam. In a hybrid role (2–3 days onsite), you'll contribute to test strategy, execution, and defect resolution using Azure DevOps in an Agile environment. You’ll perform functional, non-functional, and integration testing, develop and execute test plans and cases, and lead UAT efforts. Your experience with accessibility (AODA), SQL queries, and SDLC methodologies will support effective quality assurance and collaboration with developers, BAs, and stakeholders. This role is ideal for testers with experience in child welfare and government system implementations.

 

Responsibilities:

• Assist in developing testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing
• Help plan and organize testing efforts for large systems in Graphical User Interface (GUI) and non-graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests)
• Support the development of test plans, test scripts, and test cases, and execute these against various components. Collaborate with the testing lead, IT lead, and project team members in the analysis, design, development, implementation, and ongoing support of required systems.

General Skills:

• Experience in planning, organizing, and implementing testing efforts.
• Knowledge of structured methodologies for application development, design, implementation, and maintenance.
• Familiarity with Computer Aided Software Engineering (CASE) tools and data query tools for test case development.
• Experience with automated test tools and version control systems on various platforms.
• Ability to execute functional, non-functional, and systems-level integration tests.
• Experience supporting and participating in user acceptance testing (UAT).
• Understanding of quality assurance principles, practices, tools, and structured methodologies.
• Experience creating testing strategy documentation, test plans, test cases, and test data for various testing phases, including technical and business functional validation.
• Knowledge of quality assurance and testing types, including unit, integration, load, and performance testing.
• Familiarity with all phases of the Systems Development Life Cycle (SDLC).
• Strong analytical, problem-solving, decision-making, organizational, creativity, perseverance, verbal and written communication, and interpersonal skills.
• Team player with a track record of meeting deadlines.
• Knowledge of one or more automated testing tools.

Desirable Skills:

• Knowledge and experience in at least one programming language
• Experience in the use of information retrieval packages
• Knowledge and understanding of testing methods in an object-oriented environment
• Knowledge and understanding of Information Management principles, concepts, policies and practices.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
• Experience planning and organizing testing efforts for both large and small systems
• Experience coding automated test scripts to produce sets of automated test cases
• Experience testing Commercial Off-the-Shelf Applications (COTS) i.e Case Management, Curam
• Experience testing Child Welfare applications
• Experience with Azure DevOps tools in testing activities.
• Experience in coaching and working with junior team members to support transition with automating test cases

Skills

Experience and Skill Set Requirements

Please note this role is part of a Hybrid Work Arrangement and resource(s) will be required to work at a minimum of 2 - 3 days per week or as agreed with the manager at 5700 Yonge St.

 

Technical Knowledge and Expertise - 70%

• Work with team, BAs, stakeholders (internal and external) across the program to develop clearly understand defined user stories.
• Creating and executing test cases, focusing on both functional and non-functional requirements
• Knowledge of testing case management type solution , front-end, web-based technologies and data-mining/reporting-based COTS tools encompassing feasibility studies, requirements definition, analysis, prototyping, system design, implementation, testing and maintenance (Nice to have)
• Knowledge of Systems Development Life Cycle Methodologies, familiarity with ITIL Processes for Change/Release Management, relational database technologies, and use of information retrieval packages using SQL and other query languages.
• Knowledge and understanding of the Accessibility for Ontarians with Disability Act (AODA) and relevant guidelines
• Test planning – Involves activities of defining the objectives of testing and the approach for meeting test objectives.
• Experience testing Commercial Off-the-Shelf Applications (COTS) i.e Case Management, Curam
• Experience testing Child Welfare applications
• Experience with Azure DevOps tools in testing activities.
• Test Strategy – create a test strategy based on project requirements and schedules.
• Early testing to eliminate defects at an early stage reduces the bug fixing cost and time.
• Executing tests with appropriate techniques (manually or by using test execution tools) and documenting testing failures.
• Analyze the defects and identify the root cause.
• Troubleshoot defects, such that it does not affect the product quality.
• Report defects to software developers by recording software defects in Azure tools
• Inform the test progress against a schedule of the quality management.
• Conduct different test procedures, report issues, and follow up on the status of the issues.
• Monitor and analyze the performance using tools for efficient and problem-free operations.
• Uncover vulnerabilities in the system and determine that its data and resources are protected from intruders.
• Provides a test summary report that reflects the software under the test’s top-notch quality.
• Lead and support UAT to get sign-offs

Communication and Project Management Skills - 15%

• Knowledge of project management and knowledge of task estimation, scheduling and control
• Development of documentation and materials as part of a review and knowledge transfer to other members
• Development of specific activities as part of a review (hand over to ministry staff) and building block approach which, builds on knowledge transfer and skills development from the previous stage to the next
• Able to Interact well with BA, stakeholders, project manager, development team, and clients as per need.

Agile knowledge and experience- 15%

• Experience in working with Agile teams and project
• Experience working in Azure Devops tools
• Experience prioritizing working
• Able to collaborate with the product owner and stakeholders to clarify user stories and acceptance criteria

Supplier Comments

Max number of candidate submission - 1 (one)

Please note this role is part of a Hybrid Work Arrangement and resource(s) will be required to work at a minimum of 2 - 3 days per week or as agreed with the manager at 5700 Yonge St.

 

Must haves:

 

Candidate must have atleast 1 year of recent experience in the below skills:

 

• Experience testing Commercial Off-the-Shelf Applications (COTS) i.e Case Management, Curam
• Experience in working with Agile Teams and project
• Experience with Azure DevOps tools in testing activities.