The Technical Specialist (working title is Product Manager) is responsible for Technical Operations and Product Management within DHB Provider Operations Unit. The Technical Specialist will:
· Partner with business leaders/team and Information Technology team to understand and drive technology/information requirements through internal and external service providers to achieve the required technology and information capabilities
· Support Provider Operations activities to ensure the accurate, timely, and cost-effective implementation of new and existing processes and functionality in both the NCTracks system and the new Provider Data Management/Credentials Verification Organization (PDM/CVO) modules to include planning, requirements, prioritization, change requests, defects, training, and testing.
· As the Product Manager of our new product (PDM/CVO) you will define vision and strategy, understand customer and market needs, analyze competitors and products in the market, evaluate ideas and incorporate feedback, create value for users and customers to deliver business goals, justify strategy, define strategy, oversee product lifecycle, and define product priorities.
· Participate and collaboration with other workgroups to collect and analyze data; assist with testing and validation of data and business processes; evaluate file layouts, risks of modifications, and downstream impacts to other systems; utilize systems to holistically research, identify and resolve errors with data transmission; reporting and dashboarding, prioritize needs of Provider Operations.
· Play an active role in organizing and executing technical projects.
· Work with lead the team of business analysts serving Provider Operations in relation to the PDM/CVO project.
· Assist with other projects and activities as needed
| Skill | Required /Desired | Amount | of Experience |
|---|---|---|---|
| • Strategy and big picture thinking. | Required | 1 | Years |
| • Broad understanding of an array of IT technologies and their uses. Product sense. | Required | 1 | Years |
| • Structuring Problem and analytics | Required | 1 | Years |
| • Excellent verbal and written communication skills. | Required | 1 | Years |
| • Excellent interpersonal, analytical, critical thinking, research, problem-solving, project execution, and documentation skills. | Required | 1 | Years |
| • Experience/familiarity with Medicaid/Medicare and Provider Enrollment/Credentialing processes. | Required | 5 | Years |
| No. | Question |
|---|---|
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement? |
| Question2 | 4 days per month are required onsite in Raleigh, NC. Non-local candidates will not be compensated for travel. Local candidates are preferred. Do you agree to this requirement? |
| Question3 | Your candidate must be able to attend a webcam interview. Do you agree to this requirement? |
| Question4 | What is your candidate's email address? |
| Question5 | Vendors are encouraged to submit candidates that are available for the duration of the assignment. Do you anticipate your candidate being able to work until the proposed end date listed on this VectorVMS req? |
| Question6 | Vendors must disclose to the agency if the candidate will be subcontracted at the time of submission. Is your candidate an employee of your company or a subcontractor? Please be sure to notify a CAI Account Manager if your candidate's employee status changes. |
| Question7 | Candidates submitted above the hourly Vendor Rate of - may not be considered for this assignment. Do you agree to this requirement? |
| Question8 | Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the Vendor to adhere to any applicable compensation laws including payment for overtime hours. Do you agree to this requirement? |